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Job Description
- Be an expert in the collection processes
- Creation and implementation of strategies to increase the number of successful collections on past due invoices and increase the penetration of accounts
- Contribute to improvements in collection projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process.
- Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes
- Manage direct reports and internal/ external stakeholders
- Assist in resolving escalated discrepancies to ensure timely and accurate resolution.
- Working with the functional leaders and other internal groups to build scalable processes
- Collaborating with the Global Finance Operations team and internal business partners.
- Lead and Participate in operational excellence activities
- Analyze processes, recommend improvements and manage related quality/internal controls indicator.
- Managing annual performance targets, creating and monitoring appropriate performance metrics
- Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders
- Oversee the hiring & training of new team members and support their development
- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
- Degree in Finance/Accounting/Business Studies or other related areas
- In depth knowledge of Order to Cash Process
- 10+ years of experience in Accounts Receivables with at least 5 years of people management and collections experience
- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
- Managerial skills to handle problems and crisis in a confident and decisive manner.
- Ability to take responsibility for making difficult decisions, taking calculated risks and experimenting with new approaches
- Excellent negotiation, interpersonal, verbal and written communication skills
- Ability to work under pressure and with strict deadlines
- Proficient in Microsoft Excel and Word
- Proven instances in identifying and driving process improvements and operational efficiency projects
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- Post-graduation or a Master’s Degree Accounting/Finance or a related field
Skills
AccountingAccountsAccounts ReceivablesExcelFinanceFinancial AnalystOperationsTeam LeaderWordMicrosoft ExcelOrder To CashAnalysisGlobal FinanceContinuous ImprovementIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Amazon.com, Inc. is a global technology company focusing on e‑commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into one of the Big Five American technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
In India, Amazon launched Amazon.in in 2013, rapidly becoming one of the country’s largest e‑commerce platforms. Its India operations span retail marketplace, Amazon Web Services (AWS), Prime Video, Amazon Music, Alexa, and logistics arms like Amazon Transportation Services. The company also runs large corporate offices and fulfilment centres across multiple cities, employing over 100,000 people in India.
Amazon is known for its customer obsession, innovation, and operational excellence, guided by its 16 Leadership Principles. Its India business combines global technology expertise with local market adaptation, offering career opportunities in technology, operations, marketing, content, and customer service.
Important dates & deadlines?
Application Deadline
14 Nov 23, 04:23 AM IST
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