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Job Description
Description
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key job responsibilities
Key job responsibilities
Effectively communicate in a clear and professional manner at all times.
Program Operations: Oversee daily operational activities for shippers and proactively identify and resolve operational challenges
Monitor and analyze operational metrics to identify trends and opportunities
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Basic Qualifications
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- Associate degree, Under graduate with 1+ years of order management, supply chain, planning, or logistics experience. Expert in Microsoft Excel, Word and PowerPoint. . Understanding of metrics and process capabilities.
Preferred Qualifications
- 1+ years of customer service experience. 1+ years of business intelligence tools experience. . 2+ years of modeling in Microsoft Excel.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.
Skills
Process ImprovementIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
28 Apr 26, 02:25 PM IST
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