Sr. FinOps Analyst - AP, Retail AP POR

Description

. Normal Office Environment.
. This role will be for APAC/EU/NA
. Work during Holidays as may be required by the Company.
. May be asked to render overtime on critical and peak times as may be required by the Business.
. This role is expected to talk to customers to resolve issues.
Key job responsibilities
The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendors account while identifying areas of improvement.
Key job responsibilities

. Working on Complex vendor queries and resolving the queries in a time bound manner.
. Working on underlying issues and fixing the root cause.
. Liaising with internal teams to understand vendor issue and working towards resolution.
. Contacting internal stakeholders and coordinating with them on vendor queries.
About the team
. Normal Office Environment.
. This role can be reporting on a APAC/EU/NA shift
. Work during Holidays as may be required by the Company.
. May be asked to render overtime on critical and peak times as may be required by the Business.
. This role is expected to talk to customers to resolve issues.