Operations Supervisor - UAE National, Fullfillment Centre Operations

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We're expanding our team within Amazon Logistics! If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers orders out to them in every step of the chain.
This is a varied, challenging role and every day is different!
Key job responsibilities
. Create and cultivate a safe working environment by identifying safety opportunities across your work area
. Manage and train our Associates to help deliver the best service for our customers
. Ensure that customer orders are fulfilled in line with quality and safety guidelines
. Continuously provide critical shift related information to frontline management and operators
. Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
. Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
. Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
About the team

Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further. Whether it's exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.
Our journey to become the Earth's most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.
If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!
Come and join us in building our future!
BASIC QUALIFICATIONS
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience presenting ideas to various levels of an organization to gain support for initiatives
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience in problem solving and data analytics
- Work flexible shifts including night shifts/weekends
- Knowledge of Microsoft Office including PowerPoint, Excel, and Word
- Experience in reliability/maintenance environments
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in development or technical support
- Experience working on and delivering end to end projects independently
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Database like NoSQL
- Familiar with policies
- Leadership ability / People skills
- Ability to examine a process and suggest improvements
PREFERRED QUALIFICATIONS
- Experience with research and investigation skills or equivalent
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects
- Experience managing inventory in a retail or distribution setting
- Knowledge of material and manufacturing methods
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.