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Job Description
INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the “SLP MDR Concessions Abuse Program” and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.
The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialists day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function.
As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.
Key job responsibilities
Security Operation
- Implementation and follow-up of Loss Prevention Plan in MDR Concessions
- Conducting SLP audits and implementing SOPs
- Surprise check and reports at LM (Last Mile) stations
- Keeping the plans and SOPs updated
- Periodical check of documentation
- Adhering to SLAs defined for the SLP MDR Concessions Abuse Program
- Process review, gap analysis and implementation of necessary improvements
- Weekly, monthly and quarterly assessments
- Loss prevention reporting
- Working on feedbacks received from internal and external stakeholders
- Follow up and completion of CAPA
- Recommending loss prevention initiatives based on on-ground intel
- Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions
- Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction
- Conduct investigations by working closely with CS and support functions in SLP and Ops
- Meeting the weekly investigation targets and submitting investigation reports
- Sharing RCAs and PTG initiatives on shrink and unmet goals
Jaipur, RJ, IND
Basic Qualifications
- University degree or equivalent through experience and professional certification
- A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession
- Extensive and up to date knowledge of Shrink Management and Data Analysis
- Experience in managing or coordinating security investigations of complex nature
- Knowledge of information security processes and systems
- Experience in security auditing
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- Loss Prevention experience
- Investigation/Security related certification
- Emergency Response / Crisis Management certification
- Training & Development experience
- Auditing and security investigations experience
- Exposure to MNC culture and dynamics
Job ID: A2570689
Skills
AnalysisAuditRisk AssessmentAssessmentGap AnalysisInvestigationInvestigationsLoss PreventionProcess AuditReviewTrend AnalysisInformation SecurityIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Amazon.com, Inc. is a global technology company focusing on e‑commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into one of the Big Five American technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
In India, Amazon launched Amazon.in in 2013, rapidly becoming one of the country’s largest e‑commerce platforms. Its India operations span retail marketplace, Amazon Web Services (AWS), Prime Video, Amazon Music, Alexa, and logistics arms like Amazon Transportation Services. The company also runs large corporate offices and fulfilment centres across multiple cities, employing over 100,000 people in India.
Amazon is known for its customer obsession, innovation, and operational excellence, guided by its 16 Leadership Principles. Its India business combines global technology expertise with local market adaptation, offering career opportunities in technology, operations, marketing, content, and customer service.
Important dates & deadlines?
Application Deadline
12 Apr 24, 06:35 PM IST
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