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Job Description
** This role can be based in any of our field buildings in the region - Travel required **
At Amazon, were working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.
The Staffing Coordinators are the primary candidate-facing members of our field teams, serving in both executional and decision-making roles. Staffing Coordinators will be responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high volume hiring space, you will support staffing project initiatives, daily assignments, and general task completion. In this multi-purpose role, you will execute candidate engagement and optimization. The Staffing Coordinator will focus on owning the tactical development and delivery of community engagement plans, supporting labor demand plans for multiple sites across the node, and execution of candidate engagement activities. You will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience, and onboarding process improvement. We roll up our sleeves, work hard, have fun, and make history!
Key Responsibilities
- Utilize relevant channels to source candidates. Manage internal talent pipeline as well as 3P staffing agencies pipeline, ensuring candidates meet hiring bar prior to onboarding.
- Execute and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time.
- Guide staffing vendors & applicants through the hiring process in accordance with Amazon’s policies and procedures.
- Support auditing compliances to define staffing processes including quality of new hires/ re-hire/ early attrition & candidate experience.
- Develop & maintain effective communication process to ensure smooth & efficient flow of information amongst the key stakeholders.
- Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.
We are open to hiring candidates to work out of one of the following locations:
Gurgaon, HR, IND
Basic Qualifications
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent
- Experience in confidential environments
Looking to get Placed? Try our Placement Guarantee Plan
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Job ID: A2673169
Skills
Human ResourcesOnboardingPolicies And ProceduresSourcingStaffingHrIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Amazon.com, Inc. is a global technology company focusing on e‑commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into one of the Big Five American technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
In India, Amazon launched Amazon.in in 2013, rapidly becoming one of the country’s largest e‑commerce platforms. Its India operations span retail marketplace, Amazon Web Services (AWS), Prime Video, Amazon Music, Alexa, and logistics arms like Amazon Transportation Services. The company also runs large corporate offices and fulfilment centres across multiple cities, employing over 100,000 people in India.
Amazon is known for its customer obsession, innovation, and operational excellence, guided by its 16 Leadership Principles. Its India business combines global technology expertise with local market adaptation, offering career opportunities in technology, operations, marketing, content, and customer service.
Important dates & deadlines?
Application Deadline
21 Sep 24, 12:03 PM IST
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