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Job Description
What role you will play in team: You'll be a crucial part of our credit card operations team, ensuring seamless processing and management of credit card transactions.
What you will do: Your daily tasks will involve processing transactions, resolving customer inquiries, and ensuring compliance with regulations. You'll contribute directly to the smooth running of our credit card operations.
Key responsibility:
- Process credit card transactions accurately and efficiently.
- Respond to customer inquiries and resolve issues promptly.
- Maintain accurate records and documentation.
- Monitor and identify potential fraudulent activities.
- Ensure compliance with all relevant regulations and internal policies.
- Contribute to continuous improvement initiatives.
Required Qualification and Skills:
- Bachelor's degree or equivalent experience.
- Strong understanding of credit card operations.
- Excellent communication and problem-solving skills.
- Proficiency in relevant software and systems.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
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Benefits Included:
- Competitive compensation and benefits.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Comprehensive health insurance and other employee benefits.
A Day in the Life: Your day involves processing transactions, responding to customer inquiries, monitoring for fraud, and ensuring adherence to regulatory guidelines. You work collaboratively with the team to ensure the efficiency and accuracy of all operations.
Skills
Credit Card ProcessingCustomer ServiceFraud DetectionRegulatory ComplianceData AnalysisIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
American Express — often called Amex — is a global leader in payments, premium credit cards, corporate expense management, and travel‑related financial services. Founded in 1850 in Buffalo, New York, the company is renowned for its customer service, premium rewards programs, and strong merchant network.
In India, American Express (India) Private Limited was incorporated in 1994, with major offices in Gurugram and New Delhi, and large Global Service Centres supporting worldwide operations in technology, analytics, risk management, and customer servicing. The company operates both as a card issuer and a merchant acquirer, and through American Express Banking Corp., it offers corporate cards, merchant services, and working capital solutions.
American Express is known for its premium positioning, serving affluent consumers, corporates, and SMEs. Its India operations combine customer‑facing businesses with global capability centres, making it a hub for innovation in payments, fraud prevention, and digital experiences.
Important dates & deadlines?
Application Deadline
17 Jul 25, 11:36 AM IST
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