Senior Administrative Assistant

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
How will you make an impact in this role?
This role will be Responsible for supporting the VP- Complaints and VP- MIS offices within Global Strategy & Enablement team with the following activities:

• Coordination of calendar management, managing across global and local senior business leaders, in dispersed locations and differing time zones.
• Arranging meeting rooms, video and audio conferencing as well as coordinating team meetings, townhalls, activities and other events.
• Booking international/Domestic travel with knowledge of Amex travel booking tools, preferred vendors and associated policies. Build itineraries and provide advance preparation for VPs.
• Ensuring timely preparation and processing of expense reports; reviewing expenses submitted to leader and highlighting any out of policy spend; tracking and processing of invoices
• Ad hoc administrative tasks including: Updating organization charts, updating distribution lists etc
• Organize and coordinate activities associated with Town Halls, and other employee-related activities and events
• Support colleague engagement activities
  
  

Minimum Qualifications

• Prior relevant experience
• Strong MS Office application skills (e.g. Word, PowerPoint, Excel) and Outlook.
• Excellent communication skills, both written and oral; strong relationship-building, interpersonal, influencing, and collaborating skills across multiple band levels.
• Ability to manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information
• Exceptional organizational and administrative skills
• Ability to work under pressure, to tight deadlines and with strong attention to detail and timely follow-up.
• Agile thinker with an ability to anticipate questions, bring others along, prepare for contingencies and present multiple approaches to a situation, task or challenge
  

Preferred Qualifications

• Demonstrated experience in administrative tasks is strongly preferred

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  Ability to work under minimal direction. High degree of integrity with ability to handle sensitive issues with complete confidentiality
  

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.