Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
About Credit And Fraud Risk
Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Credit and Fraud Risk team.
This critical team is responsible for managing enterprise risks through the customer life cycle and across all our global products. We develop industry-first data capabilities, build profitable decisioning frameworks, create machine-learning powered predictive models, and improve customer servicing strategies. This team has delivered industry-leading results year after year while enabling profitable growth and delivering a best-in-class customer experience.
This team is comprised of several diverse teams structured under four, core functions:

• Credit Risk Strategy: Monitor portfolios and make profit-based risk decisions at all stages of the customer credit life cycle.
• Decision Science: Build predictive models using AI/Machine Learning for all portfolios and products.
• Fraud Risk Strategy: Develop fraud prevention strategies on behalf of our customers.
• Risk Capabilities: Develop capabilities to manage data and execute business strategies.
  

How will you make an impact in this role?
The Manager/ Senior Manager Data Architecture will be responsible for the software product vision and deployment of the Risk Capabilities in the Risk Data platforms which is used in the Acquisition, Authorization, Underwriting, Fraud Management and Credit Collection processes. The successful individual ensures that his/her software product meets the evolving needs of Risk Management through continual innovation, evaluation and deployment. Requires strong organizational, technical and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Incumbent would directly work with Solution Management team and Data Stewards to ensure correct data flows, design patterns, data reusability, meet required performance, availability and automation needs across markets and products.
The Manager/Senior Manager Data Architecture has ultimate responsibility for decision making for data related items in the Solution Management and ensure all the data architecture related items have been resolved within defined timelines for the set release cycle.
The Manager/Senior Manager will report and assist the Director Product Owner/Data Architecture.
Responsibilities

• Work with solution management team to identify and analyze the data needs across different journeys.
• Define the data flow across systems along with integration patterns.
• Develop and maintain conceptual and logical data models.
• Define the data consumption principals and architecture.
• Define design patterns for complex data structures.
• Coordinate with the PMs and DS teams to assess future needs and requirements and sync up with respective Share Service/API owners.
  

Qualifications
A successful candidate will have:

• 5 years as Data Architect and SME in Financial Industry, Agile experience is Plus.
• A good balance of technical knowledge and business acumen with a proven track record of driving digital innovation and business metrics with a customer-first mindset.
• An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework and principles.
• Enthusiasm and passion for great products and services and an ability to articulate product functionality.
• Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design;
• Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.

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• High degree of organization, individual initiative and personal accountability.
• An ability to solve complex problems and a highly analytical approach.
• Risk Capabilities experience is highly desired.
  

CS degree related technical field is ideal
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.