VP, Overseas Operations

Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! Andrews Federal is a transformative, international financial institution, proud to serve our military and communities. Our top priority remains to help our members achieve financial wellness.
With a positive workplace culture embedded in every aspect of our DNA, our organization has been certified as a Great Place to Work for 4 years. Andrews Federal offers a highly competitive compensation and benefits package to maintain a happy and healthy workforce.
As our organization continues to thrive, we seek a highly motivated workforce that is not afraid to provide innovative solutions within the financial services industry. Our leaders encourage collaboration and new ideas as we continue to serve our global membership.
Some of the perks of working at Andrews Federal include:

• 12 paid holidays a year including your birthday
• Affordable healthcare plans and Employer Paid FSA accounts
• Career development, training opportunities, career coaching, and tuition reimbursement
• Retirement plans with a competitive matching option
• Childcare stipend to help working families
  

Purpose of Position
The VP of Overseas Operations is the senior leader responsible for the overall management of the overseas credit union branches and the operations that support them. Works in unison with stateside operations to ensure that credit union products and services are provided to members to satisfy strategic goals. Collaborates with stateside department leaders to implement strategic plans, enforce compliance of regulations, and optimize operational efficiency to drive success in Euro markets. Reinforces the Andrews Federal vision, mission, and core values by serving as a culture agent, motivating employees to achieve higher standards, and promoting a commitment of excellence.
Supervisory Responsibilities
Regional Branch & Sales Manager
Branch Manager
Overseas Operations Manager & Underwriting Coach
Operations Coordinator
Indirectly oversee Euro positions reporting stateside
Essential Duties
The position’s essential duties include the following:

• Oversight responsibility of five (5) branches and operation support for the Euro division to include locations in Germany, Belgium, and the Netherlands.
  
• Develop and track overseas operational budget.
• Build and maintain excellent partnerships with military commanders and European banking liaisons.
• Analyze and recommend products and services for military members and maintain military relations.
• Network with military communities and maintain strong relationships with vendors such as MWR, Stars and Stripes, and AFN.
• Develop strong company alignment & collaboration across departments ( Euro and Stateside).
• Establish and implement short-and long-term organizational goals, objectives, policies, and operating procedures; monitor and evaluate effectiveness; make changes required for improvement.
• Keep apprised of and adhere to all current and emerging international regulations governing financial institutions and provide guidance on compliance-related matters to include SOFA, GDPR, etc.
• Ensure strong internal controls and reduce risk with a comprehensive audit strategy.
• Supervise Euro Bill Pay Program to include compliance with set laws and regulations.
• Oversee the compliance of policies and procedures for lending products, member service, and share deposit products.
• Build collaboration with stateside Director of Sales and Service to deliver best practices and training for improved member experience.
• Partner with stateside lending operations to enhance products and services for international members.
• Responsible for meeting loan growth through the branch underwriting program to achieve annual scorecard goals.
• Communicate effectively with stateside Vice Presidents to provide the best employee and member experience.
• Actively partner and participate with the management team of the credit union and lead special organizational projects for the Euro division.
• Complete Andrews Federals Business Secrecy Act (BSA) training program which includes receipt of a satisfactory testing score annually.
• Perform other related duties as assigned .
  

Required KSAs ( Knowledge, Skills, And Abilities)

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• Bachelor’s degree in business, or related field. Master’s Degree preferred.
• 10+ years of banking experience with two (2) or more years of progressive supervisory experience capacity leading a business unit.
• Strong knowledge of overseas military banking structure/leadership and military banking regulations.
• Familiarity with the German culture and ability to speak and write German preferred.
• Working knowledge in consumer lending processes and procedures.
• Practical expertise in monitoring and analyzing competitive products and services and the effective utilization of service centers in a credit union or banking environment is required.
• Possess exceptional coaching and mentoring skills and be able to foster an environment of coaching and developing employees for performance and growth.
• Demonstrated management, supervisory, and organizational abilities; strong analytical, research, and critical thinking skills.
• Ability to operate independently, and exercise significant latitude for independent judgment, discretion, and action.
• Experience working in complex environments with a high degree of organizational effectiveness.
• Excellent verbal, written, and exceptional organizational skills required.
• Proficiency with Microsoft Office required.
  

Physical Requirements

• Ability to sit at a desk and computer for extended periods.
• Ability to travel internationally throughout Europe and stateside.
  

The job description is only a summary of the functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties.
In accordance with the Americans with Disabilities Act, requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. EOE