Data Analyst, BLR, Grp 4.4

About The Role
Data Analyst - Responsible Banking Tribe
Role Location – RMZ Ecoworld, Bangalore
Role Type – FTE, 4.4
At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we are looking for Data Analysts who deeply understand the power of data to generate quality customer insight, manage information and identify trends to accelerate sound business decisions. Within the Customer Resolution and Remediation Tribe, you will apply your strong data and technical skills to source and interrogate data to ultimately remediate our customers when we have got it wrong.
What Will Your Day Look Like

• Source and validate data from a variety of sources (Big Data platform [Hadoop], Oracle, Teradata, enterprise data assets, core mainframe systems) to combine, synthesise and analyse to generate insights
• Define and conduct tests to validate that data is fit for purpose and that remediation calculations are correct and accurate
• Leverage your knowledge on business process, ANZ product and associated data to write complex queries/scripts in Python/Spark SQL language to identify the impacted accounts and calculate the refund owed to customers when we have got it wrong
• Analyse data and maintain data integrity as data passes through CR&R’s bespoke built applications
• Perform data analysis in order to support individual missions of Squads
  
• Support key data platform and/or data scheduling jobs to support insights delivery to key audiences (e.g. frontline, other tribes)
• Contribute to the prevention of re-remediation by documenting and communicating insights into what causes customer remediations
• Peer review other DA’s code and ensure solutions built to defined requirements
• Mature the Data Chapter in Responsible Banking by educating and coaching peers on data analyst techniques and principles
• Enhance tools and processes within the Data Chapter
• Contribute to strategic tribe-wide tools and knowledge management
  

What will you bring?

• A healthy balance of ANZ Product (primarily Loans and/or Cards, but not limited to these) and business process knowledge combined with solid technical data-mining abilities
• ‘Power-user’ level capability to consume and analyse data in Hadoop/Big Data technologies, Oracle and Teradata
• Hands-on knowledge and experience with tools and techniques for analysis, data manipulation and presentation (e.g. PL/SQL, Python, PySpark, Impala and other scripting tools)
• Able to define, plan and execute testing and cleansing of data
• Proven ability to work with large data sets (10’s of TB)
• Ability to effectively communicate and present to all stakeholders (translate technical into non-technical and vice-versa)
• Analytical and inquisitive mindset to continuously improve the level of insight surfaced

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• Strong ability to perform statistical and forensic analysis
• Strong ability to translate data insights into practical business recommendations
• Strong coaching & mentoring skills
• Moderate data visualisation skills
  

So, why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that’s big.
But it’s not just our customers who will feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate to provide all our people:

• Health and wellbeing programs
• Discounts on selected products and services (from ANZ and beyond)
• Flexible working arrangements, lifestyle leave and career breaks
  

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com.
Job Posting End Date
12/06/2023