Data Analyst, IND BLR, Grp 4.4

About The Role

Data Analyst – Financial Wellbeing Modelling 4.4

Role Location - RMZ Ecoworld, Bangalore

Role Type - FTE, Perm, 4.4

At ANZ, our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business, or saving for things big or small. ANZ is committed to leading people to better financial behaviours through use of data, insights, and practical tools.

Understanding how our customers make financial choices in different contexts is essential for us to design products, services and experiences that improve their financial wellbeing, and fulfill our purpose.

The Data Analyst role within the Financial Wellbeing Modelling squad will aid in building predictive models to measure Customer Financial Wellbeing. The Financial Wellbeing scores will feed into various Customer engagement strategies in Retail and be embedded in the digital ecosystem for customers. The role will involve understanding the retail data and customer landscape and performing hands on analytical work to measure financial wellbeing. The Data Analyst role is responsible for generating quality customer insight, managing information, identifying trends and enabling data-driven decisions and customer outcomes.

As a Data Analyst, you will be working with a team of data scientists, Data Engineers within the team as well as interacting with the broader Data community while. You will work hard to apply analytical skills to a broad range of data points to develop customer centric solutions. You will be communicating insights and models through impactful data visualisation and storytelling. With data and analytics at the heart of everything you do, you uncover insights and enable data driven decision making.

What Will Your Day Look Like

• Address and solve complex business issues using large amounts of data.
• Have a clear understanding of the end-to-end analytics journey as well as define and deliver the Tribedata roadmap.

• Implement a fact-based culture throughout the bank; Fact base will contain Customer, Operational, Commercial, Market place, Regulatory inputs aligned to business objectives.
• Continuous generation, monitoring, presenting, and conducting of fact-based analysis of relevant customer insights to use at any time for the development and improvement of relevant and innovative propositions.
• Continuous measurement and analysis of customer journeys.
• Perform data analysis within different Tribes in order to support individual missions of Squads.
• Generate, monitor, present and analyse relevant customer insights, costs, benefits, and risks for customers, clients and cohorts; this could include business casing, what if scenarios and opportunity sizing & assessments, and development and maintenance of dashboards and visualisations.
• Develop tools and methods to fully profile customers and customer segments.
• Sourcing data from a variety of sources to combine, synthesise and analyse to generate insights.
• Support key data platform and/or data scheduling jobs to support insights delivery to key audiences (e.g. frontline, other tribes).
• Contribute to the development of well-governed, shared and reusable data assets.

What will you bring?

• A team player with strong communication and presentation skills.
• Good understanding of concepts in applied probability and statistics.
• Relevant 5 to 8 years experience with tools and techniques for analysis, data manipulation and presentation (e.g. SAS, SQL, Tableau, VBA, QlikSense)
• Analytical and inquisitive mindset to continuously improve the level of insight surfaced.

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• Strong data visualisation skills with ability to translate data insights into practical business recommendations.
• Ability to effectively communicate to all stakeholders (technical and non-technical).

So, why join us?

We’re reinventing the way we do banking, and our community of collaborative, innovative thinkers who create human-centred solutions are helping us get there. We’re responding faster to changing customer requirements, focusing on the things that matter. We’ll also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong.

A happy workplace is a thriving one, and some of the perks you’ll get from being at ANZ are:

• Lifestyle leave - top up your annual leave with up to four weeks of additional purchased leave or take a longer period of unpaid time off
• Competitive parental leave policies for both mums and dads, with a lump sum childcare contribution when you return to work

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Interested in joining us?

Click Apply Now, or visit www.anz.com/careers to find out more or view other opportunities.

Job Posting End Date

30/08/2023