Account Manager

Overview
JOB DESCRIPTION
We're looking for a high-performing Account Manager to join our Web3 & Digital Assets sector. You'll manage fast-moving accounts across crypto, fintech, blockchain, and emerging tech, working closely with senior leadership, media, and clients to deliver strategic communications, PR, and integrated campaigns.
This role is ideal for someone who thrives in agency environments, understands Web3/fintech narratives, and can juggle client servicing, project management, media relations, and content with confidence.
You'll be a core client contact, responsible for driving execution, maintaining relationships, and ensuring top-tier delivery across accounts like exchanges, L1/L2s, fintech apps, and digital platforms.
Roles & Responsibilities
Client & Account Management

• Serve as day-to-day client contact for Web3, fintech, and digital asset accounts
• Build trusted relationships with clients and internal stakeholders
• Lead status calls, weekly reports and planning sessions,
• Manage scopes, timelines and deliverables,
  

Project Management

• Own campaign execution from briefing to delivery
• Coordinate across internal teams (PR, PA, content, digital, creative, strategy)
• Keep projects on track with timelines, approvals, dependencies, and deadlines
  

PR & Media Relations

• Support and execute PR announcements and media pitches across tech, business, finance, and crypto media
• Assist with drafting press releases, pitches, media briefs, Q&A, talking points
• Oversee content development for thought leadership, op-eds, blogs, announcements
• Build and maintain media lists and journalist relationships
• Have relationships with sector specific journalists (web3, fintech and digital assets)
• Track coverage, sentiment, and reporting
• Ensure messaging consistency across channels and markets
  

Strategy & Growth

• Contribute to campaign strategy, narrative development, and positioning
• Support new business pitches and proposals
• Stay up to date on Web3, crypto, fintech, and tech trends
  

Skills & Competencies

• Strong account management and client servicing skills
• Excellent project management and organizational abilities

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  Get Hired
• Solid PR fundamentals such as media pitching, press materials, campaign execution
• Strong writing and editing skills (English)
• Ability to simplify complex technical topics into clear stories
• Confident communicator with clients, media, and internal teams
• Comfortable working in fast-paced, high-growth environments
• Experience working with Web3, crypto, fintech, or emerging tech clients
• Understanding of blockchain, exchanges, DeFi, payments, or digital platforms and ecosystems
• Regional or global campaign experience
• Experience in an agency or consultancy environment
  

Careers at APCO
Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.
About APCO
ABOUT US
APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact.
Founded in 1984, with one woman's vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.
Headquartered in Washington, D.C., APCO is comprised of strategic advisers, consultants and creators, working together across borders and functions, to provide services and expertise on financial, competitive, political and societal issues.
APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the health, energy, technology, transportation & infrastructure and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate reputation and global solutions services.
APCO is renowned for its ability to champion clients interests and permission to operate , build their reputation and strengthen their standing. APCO's integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.
By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.