147+ Applicants
Posted: 8 months ago
3-7 years
Haryana
Work from Office
Posted: 8 months ago
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Applicants: 147+
Job Description
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Job Description
- The job involves overseeing call center team operations, including setting targets for calls and conversions, conducting training sessions for new and existing team members, and organizing mock sessions and performance reviews. You will also be responsible for providing training on new project tie-ups and handling escalated customer complaints and inquiries to ensure timely resolutions. Additionally, monitoring the lead generation process, generating call reports, customer feedback reports, and pre-sales metrics are part of the role.
To excel in this position, you should possess excellent leadership skills to manage and motivate the team effectively. Strong verbal and written communication skills are essential, along with the ability to handle customer queries and issues. A good understanding of real estate market trends, sales techniques, CRM systems, and call center software for database management is required.
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This is a full-time job with benefits such as cell phone reimbursement, paid sick time, and paid time off. The work schedule is during the day shift, and there is a performance bonus offered. Proficiency in English is required for this role, and the work location is in person.,
Skills
SalesCrm SystemsLead GenerationSales ManagerDatabase ManagementLeadershipCustomer HandlingWritten CommunicationVerbalCRM SystemsSales TechniquesReal Estate Market TrendsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
17 Oct 25, 03:31 PM IST
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