Systems Analyst – Life Insurance

key system integration concepts, API integrations, technical documentations, UI projects
BSA experience (not BA” only), possess both business and technical understanding, and can confidently discuss the work listed on their resume.
Long term or Contract to hire.
Remote within US (need to work in EST)
We are seeking a Business Systems Analyst with expertise in life insurance products, sales processes, and Agile methodologies to support our digital transformation initiatives. In this role, you will work closely with business stakeholders, technology teams, and QA teams to enhance systems, optimize sales workflows, and improve customer experience.
Job Summary:
As a Business Systems Analyst , you will serve as the bridge between business and technology, ensuring that life insurance product requirements are clearly defined and effectively implemented. You will play a critical role in Agile teams, refining user stories, supporting system enhancements, and ensuring high-quality product delivery. Additionally, you will review code coverage and test case coverage to ensure system reliability and compliance with industry standards.
Key Responsibilities:

1. Collaborate with Product Owners, Sales, Underwriting, and IT teams to define and refine business and system requirements for life insurance products and sales processes .

2. Facilitate backlog grooming, user story development, and acceptance criteria definition in an Agile environment.
3. Analyze and document business processes, identifying opportunities for automation and efficiency improvements in policy issuance, underwriting, claims, and customer servicing.
4. Translate life insurance business needs into well-defined functional and technical requirements.
5. Participate in Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and demos.
6. Work with developers and testers to ensure system solutions align with business objectives and regulatory requirements.
7. Review code coverage reports to ensure adequate test coverage and identify gaps in unit and integration testing.
8. Analyze test case coverage to validate that key insurance workflows, compliance rules, and critical business scenarios are thoroughly tested.
9. Support user acceptance testing (UAT), helping sales and underwriting teams validate system enhancements.
10. Continuously monitor Agile metrics and feedback loops to drive improvements in business processes and system efficiency.
11. Stay up to date with life insurance industry trends, regulatory changes, and digital sales innovations .

Qualifications:
Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field.
5+ years of experience as a

Business Systems Analyst in life insurance or financial services.
Strong understanding of life insurance products, underwriting, policy administration, and sales workflows .
Experience working in an Agile environment (Scrum, Kanban, SAFe, etc.).
Proficiency in defining user stories, acceptance criteria, and backlog management.
Familiarity with Agile tools such as Jira, Confluence, or Azure DevOps .
Understanding of code coverage metrics and test case coverage analysis.
Experience collaborating with QA teams to improve testing strategies for insurance applications.
Strong analytical and problem-solving skills with a data-driven mindset.
Excellent communication and stakeholder management skills, with the ability to work with both technical and non-technical teams.
Experience with life insurance CRM, policy administration, or underwriting platforms is a plus.
Knowledge of regulatory requirements in the life insurance industry is a plus.