Engineering Project Manager (SAP SM/SD), Enterprise Systems

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 5 months ago
6-8 years
Austin Metro Area, Texas, United States
work from office

Posted: 5 months ago
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Applicants: 102+
Job Description
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Job Description

The SAP Global Systems team within IS&T runs the Operations and financial transactional platform that powers all of Apple functions such as Sales, Manufacturing, Distribution, Service and Financials. Ideally you are familiar with SAPs Customer Service solution and have gained hands-on experience during prior project implementations. As an SAP EPM, you will work closely with our business teams to understand their specific needs, recommend scalable solutions for meeting these needs and implement global solutions efficiently within pre-determined resources, budget and timeline. Build solutions for compliance and fraud control, using standards such as Stonehenge and SAP encryption. Lead integration test across IS&T and partners systems to deliver a robust solution.
  • 6 years of SAP configuration experience in the service management functional/project lead role (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
  • 6 years experience in SAP SM-SD and SD-FI business process integration.
  • Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.
  • Knowledge of one or more of the following is required : ABAP/4 development code reading and debugging, SAP applications’ data dictionary and table design, SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Business Technology Platform, B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
  • Bachelor’s degree in a business, technical, or scientific discipline or equivalent work experience
  • Experience in core Hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management.
  • Looking to get Placed? Try our Placement Guarantee Plan

  • Strong communication skills, effective leadership and excellent knowledge of SAP SM (Service Management/Customer Service) module to work on complex, global and cross-functional projects.
  • Experience in leading cross functional global teams on complex projects.
  • Ability to work effectively in ambiguity across business and IT teams.
  • Strong verbal and written communication skills with ability to work on multiple projects simultaneously with minimal supervision.

Skills

Debugging

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About Company

Apple Inc., formerly Apple Computer, Inc., is a Silicon Valley–based multinational technology company headquartered in Cupertino, California. It designs, manufactures, and markets premium consumer electronics, software, and online services. Iconic products include the iPhone, iPad, Mac, Apple Watch, and Apple TV, alongside services such as Apple Music, iCloud, Apple Pay, Apple Arcade, Apple TV+, and the App Store. Operating systems now span iOS, iPadOS, macOS, watchOS, and visionOS.

As of August 2025, Apple ranks #3 globally by market capitalization (≈ US $3.4 trillion) and reported FY 2024 revenue of US $391 billion. It remains the second‑largest smartphone maker and fourth‑largest PC vendor worldwide, while expanding into AI‑powered devices, sustainable technology solutions, and mixed‑reality platforms like the Apple Vision Pro.

For professionals exploring Apple India careers, the company offers opportunities across hardware, software, design, retail, and operations, with office hubs in Bengaluru, Hyderabad, Mumbai, and Gurugram. Apple’s interview process in India is known for its rigor, cultural fit focus, and innovation‑driven assessment — attracting engineers, designers, and business talent passionate about shaping future‑ready technology.

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Important dates & deadlines?

Application Deadline

28 Dec 25, 02:56 PM IST

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Engineering Project Manager (SAP SM/SD), Enterprise Systems

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