US-Operations Lead

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 4 months ago
0-15 years
Syracuse, New York, United States
work from office

Posted: 4 months ago
|
Applicants: 85+
Job Description
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Job Description

Make sure the store complies with Apple values and policies, such as privacy and environmental initiatives, while maintaining a culture of operational excellence. Gather, interpret, and share data with the leadership team to strategize, recognize successes, and identify opportunities for improvement in key areas. Manage preservation work order tasks and supply budget in compliance with Apple standards. Make sure all applicable health and safety standards are being met, including the maintenance and testing of all life-safety and health systems. Coordinate partnership with the Operations team and the Technology and Merchandising Pro to make sure store technology and demos meet Apple Retail standards. Energize, inform, and align team members with store performance goals, priorities, and communication. Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate. Address operational needs of the store such as opening and closing procedures, cash management, and overrides. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • You should:
  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Be able to lift and carry product to various locations within and near the store.
  • Have experience in retail or sales, or related work experience.
  • Have experience mentoring or leading others personally or professionally.
  • You can:
  • Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition.
  • Looking to get Placed? Try our Placement Guarantee Plan

    Resolve conflict and settle differences in productive ways.
  • Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment.
  • Demonstrate excellent attention to detail and organization skills.
  • Work autonomously and be willing to take initiative without close supervision.
  • Demonstrate a basic understanding of business productivity software, such as Numbers or Excel.

Skills

SalesMerchandising

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About Company

Apple Inc., formerly Apple Computer, Inc., is a Silicon Valley–based multinational technology company headquartered in Cupertino, California. It designs, manufactures, and markets premium consumer electronics, software, and online services. Iconic products include the iPhone, iPad, Mac, Apple Watch, and Apple TV, alongside services such as Apple Music, iCloud, Apple Pay, Apple Arcade, Apple TV+, and the App Store. Operating systems now span iOS, iPadOS, macOS, watchOS, and visionOS.

As of August 2025, Apple ranks #3 globally by market capitalization (≈ US $3.4 trillion) and reported FY 2024 revenue of US $391 billion. It remains the second‑largest smartphone maker and fourth‑largest PC vendor worldwide, while expanding into AI‑powered devices, sustainable technology solutions, and mixed‑reality platforms like the Apple Vision Pro.

For professionals exploring Apple India careers, the company offers opportunities across hardware, software, design, retail, and operations, with office hubs in Bengaluru, Hyderabad, Mumbai, and Gurugram. Apple’s interview process in India is known for its rigor, cultural fit focus, and innovation‑driven assessment — attracting engineers, designers, and business talent passionate about shaping future‑ready technology.

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Important dates & deadlines?

Application Deadline

30 Apr 26, 02:12 PM IST

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US-Operations Lead

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