US-Store Leader

Department Icon Business Development / Sales
147+ Applicants
Posted: 1 week ago
5-7 years
ABQ Uptown, New Mexico, United States
work from office

Posted: 1 week ago
|
Applicants: 147+
Job Description
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Job Description

Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities. Coach and develop leaders to create high-performing teams that deliver exceptional results. Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team. Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance. Be responsible for developing the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals. Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance. Analyze and use the business information required to support and execute the Apple Retail vision. Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes. Maintain and uphold Apple’s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.
  • You should:
  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Be proficient in written and spoken English (sign language supported).
  • Have 5+ years of leadership experience in retail, sales, or a related field.
  • You can:
  • Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
  • Follow through on commitments and establish mechanisms to encourage others to do the same.
  • Instill trust within the team and operate with a high level of integrity.
  • Looking to get Placed? Try our Placement Guarantee Plan

  • Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
  • Communicate with excellence, and tailor your communication style to different audiences.
  • Coach, train, and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results.
  • Lead, build, and manage multiple business groups within a fast-paced, complex, and constantly changing retail environment.
  • Manage multiple strategic priorities through effective organization, planning, and prioritization.

Skills

SalesCustomer Experience

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About Company

Apple Inc., formerly Apple Computer, Inc., is a Silicon Valley–based multinational technology company headquartered in Cupertino, California. It designs, manufactures, and markets premium consumer electronics, software, and online services. Iconic products include the iPhone, iPad, Mac, Apple Watch, and Apple TV, alongside services such as Apple Music, iCloud, Apple Pay, Apple Arcade, Apple TV+, and the App Store. Operating systems now span iOS, iPadOS, macOS, watchOS, and visionOS.

As of August 2025, Apple ranks #3 globally by market capitalization (≈ US $3.4 trillion) and reported FY 2024 revenue of US $391 billion. It remains the second‑largest smartphone maker and fourth‑largest PC vendor worldwide, while expanding into AI‑powered devices, sustainable technology solutions, and mixed‑reality platforms like the Apple Vision Pro.

For professionals exploring Apple India careers, the company offers opportunities across hardware, software, design, retail, and operations, with office hubs in Bengaluru, Hyderabad, Mumbai, and Gurugram. Apple’s interview process in India is known for its rigor, cultural fit focus, and innovation‑driven assessment — attracting engineers, designers, and business talent passionate about shaping future‑ready technology.

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Important dates & deadlines?

Application Deadline

28 Mar 26, 01:38 PM IST

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