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Job Description
Role & responsibilities
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLAs.
Support inbound sales through upselling or cross selling of products or services.
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Ability to meet deadlines
- Ability to work well in a team
- Adaptable and flexible
Preferred candidate profile
Qualification Any graduate (mandatory)
Mode of Work - WFO
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Interview process Versant, CD and OPS Interview
Versant Threshold : 58 and above only
Location Bangalore
Shift Timing working in Night Shift (US / UK Shift)
Skills
Inbound Customer ServiceCustomer SupportInternational Voice ProcessInternational BPOCustomer ServiceInternational VoiceVoice ProcessInternationalCustomer SupportCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
28 Apr 26, 04:29 PM IST
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