Lead- IT And Systems (Social Impact Sector Experience Required)

Location: Banswara /Udaipur / Jaipur, Rajasthan/ Remote

Organizational Context

Our partner organization is a grassroots, community-based non-profit working across rural and tribal regions of western India.

As the organization enters a new phase of growth and digital integration, it seeks a Lead Information Technology and Systems to design and implement a robust, community-centric Management Information System (MIS) and Digital Learning Management System (LMS) that can strengthen knowledge management, decision-making, and learning across programs.

Job Purpose

The role will play a central part in digitizing and systematizing data on rural and tribal communities agriculture, climate-resilient practices, and indigenous knowledge. The ideal candidate will build internal capacity for data-driven decision-making, facilitate cross-regional knowledge exchange, and strengthen the organizations digital infrastructure.

Key Responsibilities

A. Technical Leadership and System Development

• 
  Lead the design, development, and rollout of an MIS platform to track community data, program outcomes, and research insights.
• Oversee the creation and deployment of a user-friendly LMS for knowledge exchange and learning among field teams and partner organizations.
• Ensure system interoperability, scalability, and data integrity.
• Manage day-to-day IT support, including troubleshooting hardware, software, and network issues.
• Maintain IT infrastructure, asset inventories, software licenses, and version control records.

B. Capacity Building and Documentation

• Train internal teams, field staff, and civil society partners in using digital tools and systems.
• Develop user manuals, standard operating procedures (SOPs), and other technical documentation.
• Lead digital literacy initiatives for rural users to enhance adoption and long-term sustainability.

C. Coordination with Vendors and External Agencies

• Oversee and evaluate external consultants or agencies engaged for MIS/LMS development.
• Ensure compliance with project specifications, timelines, and data privacy standards.

D. Strategic Technology Planning

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• Provide technical inputs to organizational strategies and operational plans.
• Explore emerging technologies and propose innovative IT solutions to strengthen rural and community development programs.
• Stay updated on sector trends and digital data governance requirements.

Qualifications and Experience

• Masters degree in Information Technology, Computer Science, Data Systems, or a related discipline.
• Minimum 10 years of experience in designing, implementing, and maintaining IT systems.
• Proven experience with MIS/LMS platforms and digital capacity-building initiatives.
• Experience in the development or social impact sector is preferred.

Skills and Competencies

• Strong expertise in database management, cloud-based systems, and open-source platforms.
• Excellent project management and problem-solving skills.
• Effective communication skills in English and Hindi.
• Ability to work independently and manage multiple priorities.