Customer Service Role - International Voice Process

Arting Digital

Operations Maintenance & Support

85+ Applicants

Posted: 1 year ago

2-6 years

Mumbai Metropolitan Region

Work From Office

Posted: 1 year ago

Applicants: 85+

Job Description

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Job Description

Job title : International Voice Process
Experience: 2-6yr
CTC: 5-7lpa
Location: Mumbai
Work mode: On Site.
Primary skills : International Voice process
Qualification : University degree (Bachelors) required
Responsibility

Respond to retail and professional clients inquiries via inbound calls, email and online chat
Obtain a thorough knowledge of products offered by IB on various global exchanges

Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications

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Experience: 2-6 years in the international voice process
Education: University degree (Bachelors) required
NCFM/NISM certifications in capital markets, derivatives and currency derivatives would be a plus
High level of MS Excel skills required
Language skills: Exceptional
Good quantitative/analytical skills
Excellent verbal/written communication skills are required

(ref:updazz.com)

Skills

DerivativesTrader

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Important dates & deadlines?

Application Deadline

20 Aug 24, 02:16 PM IST

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