Assistant Manager, Royal Club Services

( 12863 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role
As an Assistant Manager for our Royal Club, you will be responsible for supporting the Manager Royal Club Services in oversseing the operation across the lounges and lobby coordinating and monitoring all guests’ arrival, departure to ensure that our in-house guest experiences are as per resort standards. Your responsibilities include supporting with training and developing team members, coordinating employees schedules, and ensuring that company standard operating procedures, policies, and procedures are being followed and consistently implemented. Finally, you will help to deliver outstanding guest service, and overall customer satisfaction.

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About You
The ideal candidate will have experience within a luxury hotel, with a minimum of 5 years experience in Hospitality. To be considered for this role you must also have at least 1 years’ experience working within a Club Lounge environment or similar at an Assistant managerial level with an international luxury. To be successful in this role you will also have acquired knowledge within the Rooms, Front Office Division and crossed over into F&B, with some leadership experience. The ability to excel working in a fast-paced environment managing multiple business requirements whilst exceeding guest satisfaction will also be a key part of this exciting role.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.