Client Servicing Manager

Company Description

Auburn Digital Solutions is a full-service digital agency headquartered in Mumbai with branches in Delhi, Bangalore, and Kolkata. Known for building brands with innovative 360-degree solutions, Auburn specializes in creating unparalleled digital experiences. The agency has extensive expertise across varied sectors such as FMCG, BFSI, Sports, Travel & Hospitality, Education, Telecom, Infrastructure, and Entertainment. Focused on delivering measurable results, Auburn is committed to maximizing ROI for its clients through a comprehensive range of digital services.

Role Description

This is a full-time on-site role for Client Servicing professional, located in Sarita Vihar. The candidate will serve as the primary liaison between clients and the agency, ensuring client satisfaction and delivering strategic solutions. Day-to-day tasks include managing client accounts, overseeing project timelines, maintaining open lines of communication, coordinating with internal teams, and driving project goals to completion. A successful candidate will proactively build and nurture client relationships while ensuring alignment with client objectives and company priorities.

Qualifications

• Client relationship management, account handling, and exceptional interpersonal skills
• Project management, ability to manage deadlines, and strong organizational skills

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• Good communication, and problem-solving abilities
• Bachelors degree in Marketing, Business Administration, Communications, or related field
• 1 - 3 years of relevant experience in account management or client servicing

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