Hardware Vendor Specialist

Position Overview

The Hardware Vendor Specialist will be responsible for managing relationships with hardware manufacturers and resellers, overseeing hardware procurement and requisition processes, and ensuring efficient asset management. This role requires a strategic thinker with a strong understanding of the global hardware market and the ability to collaborate effectively with vendors and internal teams.

Responsibilities

Planning and Strategy

• Vendor Relationships:Select and maintain relationships with hardware manufacturers and resellers. Collaborate with vendors to negotiate terms and monitor performance

• Market Research:Stay updated on market trends related to laptops, tablets, peripherals, and other hardware devices. Provide insights to guide hardware procurement strategies

• Hardware Personas:Understand and select the appropriate hardware personas for various user needs, ensuring that these are regularly updated and aligned with changing business demands

• Global Demand Planning:Coordinate with global teams to plan and track demand for hardware on an ongoing basis, ensuring that orders align with budgetary constraints and site-specific needs

• Process Improvement:Execute special projects aimed at improving hardware vendor management processes and procurement efficiencies

  

Ordering and Tracking

• Requisition Management:Oversee the ordering of hardware for both hub and non-hub locations, ensuring timely submissions of requisition documents and monitoring the delivery lead times with suppliers

• Forecasting:Manage the forecasting and procurement of devices for mergers & acquisitions (M&A), ensuring seamless integration into existing operations

• Supplier Management:Manage and maintain relationships with hardware suppliers across APAC, EMEA, and AMER regions, ensuring compliance with service-level agreements (SLAs) and performance standards

Managing

• ServiceNow and Asset Management:Maintain and update hardware asset records in ServiceNow, including ticket management, workstation asset tracking, and future audit requirements

• Tool Management:Manage tools such as AirTable and Belarc to track service requests and manage ownership details of hardware assets

Minimum Qualifications

• Bachelors degree in business administration, Supply Chain Management, Information Technology, or a related field

• Minimum of 5 years of experience in hardware procurement, vendor management, or a related role

• Strong understanding of global hardware market trends and experience with market research

• Excellent negotiation, communication, and interpersonal skills

• Proficiency in asset management tools such as ServiceNow, AirTable, and Belarc

• Ability to manage multiple projects and priorities in a fast-paced environment

• Experience with global demand planning and forecasting

• Strong analytical skills and attention to detail

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• Ability to work collaboratively with global teams and manage relationships across different regions (APAC, EMEA, AMER)

This role offers the opportunity to work in a dynamic and fast-paced environment, contributing to the efficiency and success of our hardware procurement and vendor management processes. If you are a strategic thinker with a passion for technology and vendor management, we invite you to apply for this exciting position.

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