Business Analyst - IT/Senior Business Analyst - IT
Data Science Analytics & Machine Learning
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Job Description
Job Reference
* JR00089511
Job Summary
* Business Analyst - IT/Senior Business Analyst - IT
Job Purpose
The role is responsible for managing Insurance & Investment marketplace application support and KPI. Should have Knowledge of Mobile and Website, New Relic, ELK Kibana and GT Matrix ,
Job Duties & Key Responsibilities
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* Duties and Responsibilities - Duties and Responsibilities: • • Leading insurance & investment business application support by 24*7. • Managing Insurance and Investment business application system / platform with defined team structure mapped with each business unit. • Understand the key application and business stakeholders. • Understand the technology infrastructure and Application architecture end to end. • Daily collaboration with PMO<xqyqz> Delivery Tech team<xqyqz> Support & monitoring team for any system specific issue reporting and closure. • Define support framework for all issue reporting<xqyqz> tracking<xqyqz> closing. • Define monitoring framework for all Tech and Process KPIs failures. • Daily business and system specific issue / KPI breaches reporting to delivery stakeholders and closure. • Lead defect committee meeting with all delivery stakeholders (weekly / fortnightly). • Making sure issue closure are in defined SLA and application running smooth. • No / Less escalation from business. • Manage Support and Monitoring team (Off Roll) • Application update to all IT and Business stakeholders on weekly for Issues reported / KPIs breaches / Application up or down time. • Able to understand the platform in terms of Technology (Mobile & Website.)
Required Qualifications and Experience
* Required Qualifications and Experience: •• Prior & relevant experience in the Financial Services or Insurance & Investment Industry would be an added advantage. • ITIL Certification is must. • Ticketing System (Jira) Knowledge will added advantage • Having Good experience of handling support team for multiapplication and systems. • Excellent communication skills. • Excellent relationship skills. • Having Good understanding of Web and App based applications and interfaces. • Should have good understanding of Client/Server Architecture and of API Integration Methodologies. • Good Understanding of system integration and data layers. • Understanding of application backend – Oracle, Mongo, PostgreSQL (Any) • Understanding of Java, PHP, SQL/PLSQL would be an added advantage. • High level of proficiency in MS Office (PowerPoint and Excel) • Work exp. of 4-6 years minimum
Skills
InsuranceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Bajaj Energy, one of India's leading private sector power-generation companies, specializes in developing, financing, and operating thermal power plants. Bajaj Energy careers offer a myriad of opportunities for professionals eager to contribute to India's growing energy sector. The company is committed to sustainable development, employing cutting-edge technologies to enhance efficiency and reduce environmental impact. Working at Bajaj Energy means being part of a team that values innovation, integrity, and excellence. It's an opportunity to grow with a company that plays a crucial role in powering the nation’s progress, while focusing on renewable energy solutions and community development. Join Bajaj Energy to help shape the future of energy in India.
Important dates & deadlines?
Application Deadline
25 Jul 22, 12:00 AM IST
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Business Analyst - IT/Senior Business Analyst - IT
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