Manager - Debt Management Services - SME

Bajaj Finance
Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 2 months ago
2-3 years
Muzaffarpur
work from office
Posted: 2 months ago
|
Applicants: 89+
Job Description
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Job Description


 Job Purpose To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets.
  • Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Duties and Responsibilities 
    • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and providing proper guidelines.
  • Milestone reviewing and tracking.
  • Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO''s.
  • To do timely allocation of the cases of the team members.
  • Should be Profecient in excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
    • Free Workshop
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
  • Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

  • Required Qualifications and Experience
    • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and providing proper guidelines.
  • Milestone reviewing and tracking.

  • Looking to get Placed? Try our Placement Guarantee Plan

    Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO''s.
  • To do timely allocation of the cases of the team members.
  • Should be Profecient in excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
  • Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

    • Skills

    Debt ManagementHandle EscalationsPi TargetsLegal GuidelinesLegalCollectionRecoveryFinance

    If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

    Important dates & deadlines?

    Application Deadline

    01 May 26, 04:13 PM IST

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    Manager - Debt Management Services - SME

    Bajaj Finance

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