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Job Description
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing of accounts
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
- Reconcile cash drawers at the end of the shift, count and package coins and currency, turn in any excess or damaged currency to the branch leadership
- Track, record, report, and store transactional information and special requests
- Ensure that customer information is communicated to the respective customer only
- Ensure that upon written request and verification of the signature the account information is provided
- Improve customer communication on closures through scripts & mail and asking for feedbacks.
- Understand and comply with requirements of all relevant policies of the bank including full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements
- Ensure that customer contact details are updated PAN, Address, Phone and email.
- Ensure that correct product information is disseminated
Skills
Anti Money LaunderingPaymentsCashierIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Bandhan Bank, established in 2015, is a leading private sector bank in India, offering a wide range of financial products and services. With a focus on inclusive banking, Bandhan Bank serves diverse customer segments, including individuals, small and medium-sized enterprises (SMEs), and microfinance borrowers. The bank emphasizes financial inclusion by providing accessible banking solutions to underserved communities, fostering socio-economic development. Bandhan Bank's commitment to customer satisfaction, coupled with innovative banking technologies, ensures seamless banking experiences. Join Bandhan Bank to embark on a rewarding career journey in the dynamic and evolving landscape of banking and finance. Explore Bandhan Bank careers for opportunities to contribute to positive change and professional growth.
Important dates & deadlines?
Application Deadline
24 Apr 26, 02:15 PM IST
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