Job Description
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About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview.
The GBGM AML Monitoring and Inspection team closely monitors to ensure adherence to the banks processes and applicable standards. Controls are developed to manage the risk within High Risk Business Processes (HRBP) in GBGM AML to ensure compliance with the Enterprise Financial Crimes and Country-Specific Standards.
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The GBGM M&I process is a centralized and independent team performing standardized & consistent post testing QA to ensure adherence to the Customer Identification program/ Client due diligence standards and thereby identify associate coaching, training and procedure needs.
Responsibilities.
. Comply with Bank of America quality assurance standards and framework, document quality assurance activities with internal reporting and audits, identify training needs and share inputs with operations.
Must have good personal computing, on-line research, and analytical ability.
. Must be detail oriented, an independent thinker, and able to handle multiple cases concurrently requiring multi-tasking skills.
. Must have excellent written and verbal communication skills and be able to coordinate communications with partners providing comprehensive, clear, and concise factual information to collaborate in M&I process.
. Attention to detail and accuracy is critical as quality of research documentation and resulting findings is critical to the integrity of the risk mitigation process.
. Must possess critical thinking & problem solving skills and being able to evaluate information and make judgments about the value and relevancy of information, drawing conclusions from data gathered as part of investigation and review process to aid the line of business in critical decision making process
. Must be able to work without close supervision, managing time effectively in order to deliver optimal performance and balance precision & accuracy with timeliness of work product.
Requirements
Education.
Graduate (any stream)
Certifications If Any
Certification in AML KYC
Experience Range.
5 - 8 years
Foundational skills.
Knowledge of AML KYC/Compliance
Quality Assurance
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. A high degree of confidence and ability to interact with senior executives and other control partners
. Good knowledge of AML / KYC requirements
Experience in performing QA preferably post testing QA
. Prior Experience of AML, KYC / Compliance is an added advantage
. Familiarity with Global Banking and market products an advantage
. To ensure consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance
. Involve in day to day operations and ensure delivery on SLA/CTQs
. Ability to exploit opportunities and to improve the end to end process
. Excellent organization, written and verbal communication and facilitation skills
. Ability to work in a high pressure and fast changing environment
. Self-motivated and analytical
. Adaptable to new systems and environments
. Highly efficient with the ability to juggle multiple high priority activities concurrently
Work Timings.
12:30hrs - 21:30hrs
Location. Hyderabad
Skills
Problem Solving SkillsQuality AssuranceReportingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Bank of America is one of the world’s largest financial institutions, serving individual consumers, small and middle‑market businesses, and large corporations with a full range of banking, investing, asset management, and risk management products. Headquartered in Charlotte, North Carolina, the bank operates in more than 35 countries and provides access to over 140 currencies.
In 2008, Bank of America acquired Merrill Lynch, one of the most respected names in investment banking and wealth management. Following the acquisition, the investment banking and markets division operated as Bank of America Merrill Lynch (BAML) until 2019, when it was rebranded as BofA Securities, while the wealth management business continues under the Merrill brand. This integration strengthened the bank’s global presence in capital markets, advisory, and private wealth.
In India, Bank of America has been present since 1964, with branches in Mumbai, New Delhi, Chennai, Bengaluru, and Kolkata, and large Global Capability Centers in Gurugram, Hyderabad, Chennai, and Mumbai. The India teams deliver corporate & investment banking, markets, treasury, and technology solutions to clients worldwide, while also supporting the bank’s global operations.
Bank of America offers career opportunities in finance, technology, operations, risk, and analytics, attracting professionals who value innovation, client focus, and global collaboration. The firm is recognised for its sustainability initiatives, diversity & inclusion programs, and community engagement in India.
Important dates & deadlines?
Application Deadline
19 Jun 26, 01:57 PM IST
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