Bata - Lead - HR Shared Services

Lead - HR Shared Services

Job Responsibilities:

- We are looking for an experience incumbent who will manage HR Operations functions and provide support to diverse employees base of 10000+.

- Incumbent will be responsible for complete life cycle management of employee, and single point of contact for any data/process and policies.

- Incumbent will also be responsible for building a strategic vision in department, and implement system, process & policies in place.

- S/he responsible to reviewing the payroll/people cost, approving budgets, maintaining internal HR systems, and implement best HR practises.

- S/He will lead a team of professionals to complete a range of administrative duties in different departments, have excellent communication and organizational skills.

- The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

- The goal is to ensure all operational activities are carried on efficiently and effectively to allow the other operations to function properly.

Roles & Responsibilities:

- Digitalization Managing complex HR Transformation programs for an organization to design, develop and implement new employee experience, HR Operating Model and Digital HR solutions (SAP SF).

- Monitor internal HR system and database, manage business partners, and provide inputs (if needed).

- Employee lifecycle Handling the complete Hire to retire suite that includes induction, onboarding, issuance of letters, hearing and resolving employee grievances; counselling employees and managers.

- Utilizes SAP to process specific employee-related transactions Excel to run reports and audit work.

- Lead the Digital HR strategy of implement, support and manage the process transitions and HR Automation and Digitization Initiatives.

- Transform HR function from operational to strategic including talent pooling, hire-to-retire lifecycle, etc.

- Presenting HRIT Business case with HR IT Roadmap (Target Interaction Model from Target Operations Model).

- Plan and create employee services based on interaction models with design and automation.

- The incumbents are responsible for tasks that keep the business running.

- These tasks include payroll management, staff data entry, and maintenance.

- This program is used to track and maintain all HR-related data, such as employee contracts, non-disclosure agreements, compensation, employees personal data, and more.

- Be actively involved with the centralization of payroll systems into HRSS.

- Inspect and audit all total payrolls to guarantee that legislative compliance is observed.

- Compliance: Compliance is one of the most important tasks in HR department.

- The incumbent makes sure that, legally, organization is aligned with country-specific labor laws when tasked with things such as hiring, workplace rules, and employee treatment.

- HR Operations outlines the HR compliance policies that need to be followed internally.

- Explore opportunities to standardize, simplify and automate HR processes and improve HR communication strategies with existing digital tools.

- HR Shared Services & Compliance Expertise.

- Proven experience in managing HR Operations with transition expertise to HR Shared Services (HRSS), ensuring smooth migration of processes and systems.

- Strong foundation in driving an SLA-driven culture, establishing metrics and accountability for service delivery across functions.

- Deep functional expertise in compliance, audits, and payroll, ensuring statutory adherence and timely closure of internal and external audits.

- Skilled in process simplification and standardization, optimizing workflows for efficiency and scalability.

- Proficient in reporting and dashboarding, enabling data-driven decision-making and performance tracking.

- Effective in stakeholder management, aligning cross-functional teams and leadership on shared service strategies and outcomes.

Skills Required:

- Any post graduate degree in human resources management.

- Hands-on experience with HRIS or payroll software.

- Adequate knowledge of current labor rules and regulations.

- Familiarity with various types of incentives and benefits.

- Excellent analytical and decision-making abilities.

- Exceptional leadership and time, task, and resource management skills.

- Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

- Proficiency in MS Office.

- Ability to plan for and keep track of multiple projects and deadlines.

- Familiarity with budget planning and enforcement, human resources, and customer service procedures.

- Willingness to continue building skills through educational opportunities.