IT Admin Executive

About the organization:

At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners!

About the Founder & CEO - Neelakantha Bhanu

Neelakantha Bhanu Prakash is the worlds fastest human calculator and Indias mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr.Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a headstart Mr.Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.

Company Name - Bhanzu formerly (Exploring Infinities).

Website - https://www.bhanzu.com/

Location - HSR Layout, Bangalore

Role Overview

• Ensuring smooth day-to-day operations, troubleshooting technical issues, and providing support to employees.
• The role involves handling hardware (Windows/Apple/Android devices), software, networks, and security to enhance business efficiency and security.
• IT- Audit experience is a + (ISO/Cert-in)
  

Key Responsibilities:

IT Infrastructure Management:

• Maintain and support IT systems, networks, and software applications, Firewall, Network Switches etc
• Oversee hardware and software installations, updates, and troubleshooting.
• Manage IT assets, including procurement, maintenance, and inventory tracking.

User Support & Troubleshooting:

• Provide technical assistance to employees for hardware, software, and network-related issues.
• Resolve IT service requests and incidents in a timely manner.
• Conduct user training and ensure IT policies are followed.
• Network & Security Administration:
• Monitor and maintain network infrastructure, ensuring uptime and performance.
• Implement cybersecurity measures to protect company data and systems.
• Manage access controls, backups, and disaster recovery plans.

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System Administration:

• Configure and maintain email systems, databases, and cloud services.
• Ensure software licensing compliance and updates.
• Manage Active Directory, user accounts, and system permissions.
• IT Policy & Documentation:
• Develop and enforce IT policies and best practices.
• Maintain documentation of IT assets, configurations, and processes.
• Collaborate with vendors and service providers for IT support and procurement.

Required Skills & Qualifications:

• Bachelors degree in IT, Computer Science, or a related field.
• 2-4 years of experience in IT administration or similar roles.
• Strong knowledge of Windows/IOS systems, networking, and cybersecurity.
• Experience with cloud services (AWS, Azure, Google Workspace) is a plus.
• Excellent problem-solving and communication skills