147+ Applicants
Posted: 1 month ago
0-1 years
Hyderabad / Secunderabad, Telangana, Telangana
work from office
Posted: 1 month ago
|
Applicants: 147+
Job Description
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Job Description
SCOPE OF WORK
The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management.
EXPECTED DELIVERABLES
The DTC( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management.
EXPECTED DELIVERABLES
- Manage store operations SOPs, handle customer queries and escalations
- Ensure network expansion and timely installations by coordinating with market planning and project team
- Performance Tracking and governance large off roll team (7 -12)
- Online Lead Management
- Understand market demographics and increase market visibility through BTL activities as per customer segments
- Maintain good relationships with residential and market association to drive rollout and generate business
- Increase upselling and cross-selling to new and existing customers
- Build a culture of serve to grow in stores
- Ensure robust planning to start strong
- Drive discipline in store and cash compliance
- Simplify communication for the field executives to understand
- Keep team motivated through team connects, rituals and R&R
- Building strong relationships with internal as well as external stakeholders and resourcefulness
- Partner Management (in LCO towns)
- Broadband and network knowledge
- Inventory management
- Analytical Mindset & basic MS office
- Drive for results and Execution Excellence
- Ownership
- Influencing Build and maintain relationships
Skills
SalesCustomer ExperienceUpsellingSales ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Bharti Airtel Limited is a leading global telecommunications company with operations in 17 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top three mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 491 million customers across its operations at the end of March 2023.
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Important dates & deadlines?
Application Deadline
02 Sep 26, 05:03 PM IST
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