IT Inside Sales Executive

About the Role

We are seeking a relationship-focused Inside Sales Executive having 2-6 years of experience in selling AIsolutions and Digital Product Engineering Solutions. The successful candidate will be responsible for client visits, comprehensive lead qualification, strategic cross-selling and up-selling efforts, robust CRM management, and expert stakeholder management to ensure continuous account expansion and long-term partnership with BigStep Technologies.

Roles and Responsibilities

The selected candidate will be expected to perform the following core duties:

• Cultivate and nurture deep, strategic relationships within assigned client accounts through regular communication and on-site client visits to understand evolving needs and partnership opportunities.
• Focus intensely on qualifying leads generated from existing accounts, ensuring opportunities are strategically aligned with BigSteps capabilities in AI, Digital Transformation, and cloud-native solutions.
• Systematically execute cross-selling and up-selling strategies by mapping BigSteps full solution portfolio to current and future client needs to maximize contract value and revenue yield per account.
• Manage complex internal and external stakeholder landscapes, serving as the primary point of contact and ensuring alignment between client expectations and BigSteps delivery capabilities.
• Represent BigStep Technologies at key industry and client-specific events and conferences to expand professional networks and identify new business drivers within the accounts.
• Ensure meticulous and timely CRM management and updation of all account activities, relationship details, opportunity stages, and future revenue projections to provide accurate forecasting and business intelligence.
• Provide continuous feedback and insights on account health, competitor activities, and new solution demands to internal product and leadership teams.

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Required Skills & Qualifications

• A bachelors or Master`s degree in IT, along with Business, Marketing, Communications, or a related technical field, is preferred.
• Excellent Presentation and Communication Skills for presenting complex strategic solutions both virtually and on-site.
• Proven experience (typically 2-6 years) in a Sales, Account Management, or Farming role within the technology, IT services, SaaS, or Cloud solutions industry, with a focus on existing accounts.
• Demonstrated success in strategic cross-selling, up-selling, and expanding client relationships.
• Expert proficiency in using CRM software (e.g., Salesforce, HubSpot) for comprehensive account and pipeline management, including diligent updation.