Accounts Receivables Specialist(Collections)

About BiteSpeed
Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
About The Role
As our Accounts Receivable Specialist, youll play a critical role in safeguarding our growing revenue by ensuring timely collections and resolving client billing issues proactively. As we scale rapidly, were looking for someone who can bring strong operational rigor and a hands-on approach to managing our receivables, especially through effective outbound communication with clients.
Your primary responsibility will be to conduct cold calling and active outreach to clients to resolve billing issues, clarify outstanding balances, and successfully collect payments. Youll help maintain a clean and accurate accounts receivable ledger and serve as a key contributor to our financial operations.
What Youll Do

• Make outbound (cold) calls to clients to follow up on outstanding invoices, resolve billing concerns, and secure timely payments.
• Track overdue balances and maintain an organized follow-up cadence.
• Identify and resolve billing discrepancies through direct client communication.
• Work with internal teams (sales, customer success, operations) to troubleshoot invoice or service-related issues.
• Maintain accurate and up-to-date records of payments and customer account activity.
• Prepare and share accounts receivable reports, highlighting delays, risks, or patterns requiring attention.
• Ensure a positive customer experience while driving efficient collections.
  

What Makes You a Good Fit

• You understand collections & reconciliation like the back of your hand.

• Youre open to being a generalist and adapting to the uncertainty of early stage.
• 1+ years of past experience working in SaaS accounting is an added plus.
  

Salary and Location
Location: Bangalore
Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team
Our Way Of Life
Over time weve realised that while were super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.
Its taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what its like working at BiteSpeed.
Our Purpose
At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace were trying to create. Our purpose is about why were here and what we care about:-

• Personal Transformation
  

We like to think of BiteSpeed as being a gym for our careers. Its where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable No. Is it painful Sometimes. Is it fulfilling Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadnt written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old whos never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they dont identify with who they were, wed call it a success and we want to help them get there.

• Wealth Creation
  

Somehow most companies are shy about wanting to make money. Its looked at as this thing which everyone does but no one really talks about. Were not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. Its purposeful for us to try to create wealth that allows people to achieve their lifes dreams - whether thats owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values.

• Winning Together
  

Were not here for a participation certificate. Were playing to win. The keyword here is together. Winning together is about recognising its a team sport. We dont care about man of the match awards, either we win the trophy or we dont. There is a certain camaraderie that comes with winning together thats hard to explain, but its deeply fulfilling and energising. The question we ask ourselves is - can we play the game like its never been played before
Our Values
Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. ****We have 5 core values:-

• Go Above And Beyond
  

We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so

• Making Things Happen
  

Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. Its about high agency, about always believing there is a way to get what we want and either finding the way or making the way

• Say It Like It Is
  

We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation

• Progress Over Perfection
  

Were not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions

• Dont Take Yourself Seriously, Take Your Work Seriously
  

Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, being self-critical all add up to this
Perks & Benefits
Small things weve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us
• Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)
• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often
• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure were constantly growing
• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month
  

How to apply
If this sounds interesting drop a personal note with why youd want to work with us and what makes you a good fit on [HIDDEN TEXT]. Tell us about the happiest youve made a customer and the most difficult customer youve handled.
Know someone who might be a great fit Refer them to us, if they end up joining well send you an Apple Airpods Pro as a gesture of thanks!
For any queries feel free to write to [HIDDEN TEXT].
Skills: account reconciliation,a/r collections,accounts receivable,cold calling