Collections Lead - Accounts Receivables

About The Role-
Cash flow is the backbone of a healthy business — and this role sits right at the center of it.
As our Accounts Receivable Team Lead, youll take ownership of our collections engine and ensure revenue collected is as strong as revenue closed, directly supporting BiteSpeeds cash flow as we scale. Youll lead a team of 6–10 AR associates, bring structure to follow-ups and escalations, and build systems that make collections predictable and efficient.
This role goes beyond chasing payments. Its about creating clear processes, improving visibility into receivables, strengthening client communication, and protecting company cash flow. If you understand collections deeply, enjoy leading from the front, and like stepping in to move long-stuck accounts while building organised, scalable systems — youll thrive here.
What Youll Do

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  Manage a team of 6–10 Accounts Receivable associates, setting clear targets and follow-up standards.
• Own overall collections performance — reducing DSO, improving recovery rates, and minimising overdue balances.
• Oversee and optimise outbound calling and follow-up cadences to ensure timely payments.
• Personally step in on high-value, complex, or long-stuck accounts to drive closures and resolve escalations.
• Build and refine scalable AR processes — ageing reviews, reconciliation workflows, escalation frameworks, and reporting structures.
• Partner closely with Sales, Customer Success, and Finance to resolve invoice disputes and prevent recurring issues.
• Maintain accurate AR ledgers and ensure strong reconciliation and documentation hygiene.
• Create clear AR dashboards and reports highlighting delays, risks, and trends for leadership visibility.
• Identify process gaps and implement improvements that strengthen cash flow predictability.
  

What Makes You a Great Fit

• 3–5 years of experience in Accounts Receivable / Collections, preferably in a SaaS or recurring revenue environment.
• Prior experience leading or mentoring a team of 6–10 associates.
• Strong understanding of collections strategy, ageing analysis, reconciliation, and dispute resolution.
• Comfortable with outbound collections calls and handling escalations directly.
• Willing to lead from the front by pitching in on calls and resolving long-pending accounts.
• Confident working cross-functionally with Sales, CS, and Finance.
• Experience with accounting or ERP systems is a plus.
  

Skills: finance,a/r collections,accounts receivable