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Job Description
Role & responsibilities
- Greeted customers and understood their service requirements.
- Provided service estimates and coordinated between customers and technicians.
- Followed up after service to ensure customer satisfaction.
- Maintained accurate service records and contributed to satisfaction improvement.
• Handled complex service issues and boosted resolution speed by 30%.
• Improved service quality rating to 4.8/5.
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• Increased service sales by 15% and mentored junior advisors.
• Led digital service tracking system implementation.
Preferred candidate profile
Skills
Car ServiceBody ShopFour WheelerAutomobile EngineeringWorkshop ManagementWarranty HandlingWarrantyEngineeringCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
25 Apr 26, 05:09 PM IST
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