Customer Service Executive - Blended Process
Operations Maintenance & Support
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Job Description
Hi Applicant
Job Title: Customer Service Representative
Qualification :Any Graduate and Above
CTC Range :2.5 - 5.5 LPA
Notice Period :Immediate
Mode of Interview :Virtual
Shift Timing
Mode of Work :Work From office
Location: Bangalore
Key Responsibilities:
- Handle customer queries via voice calls, email, and chat (blended process).
- Provide timely and accurate information regarding investments, mutual funds, portfolio
tracking, and platform features.
- Assist customers with account-related concerns and transaction queries.
- Guide customers through goal-based investment plans and platform navigation.
- Ensure high levels of customer satisfaction and maintain service quality standards.
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- Document customer interactions and follow up where necessary.
- Escalate complex issues to relevant teams when required.
Thanks & Regards,
Nethravathi
HR Analyst
Contact No - 08067432422 || Whatsapp @ 9008113771
E -mail - nethravathi.m@blackwhite.in | www.blackwhite.in www.blackwhite.in
Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA
Skills
Customer ServiceDomestic Voice ProcessInternational Voice ProcessInbound ProcessInbound Customer ServiceBpo Customer ServiceInbound CallsVoice ProcessCustomer SatisfactionCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
25 Apr 26, 05:09 PM IST
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