Order Management Specialist

Experience: 3 to 5 yrs

Shifts: Night Shift (06:30 PM to 03:30 AM)

Cab Facility: Provided

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Knowledge

Comprehend and understand Contract Language SOW, SLA, Entitlements, Cost and Sell Pricing, Master Data related items.

Functional:

• Successful Candidate will possess the following:
• Ability to develop and retain knowledge quickly to ensure timely and successful transactions for OM, OPS, and finance.
• Responsible in reading and understanding of customer requirements set in the statement of work.
• Review documentation sent to department for accuracy.
• Communicate with key internal associates on any discrepancies and resolving them timely.
• Ability to interrupt the contract language into data entry into the SAP contract module for not only our operations team to service the customer but also to satisfy our customers invoicing requirements.
• Basic understanding of how revenue is recognized from booking a contract to billing a contract.

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