Office Operations & CRM Executive

Job description

• Act as thesingle point of contactfor all administrative tasks.
• Ensure smooth daily operations of the office.
• Oversee purchase order (PO) creation and invoice processing.
• Ensure timely renewals and execution of agreements with service providers and vendors.
• Ensuring execution of all Back-office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc.
• Handling the bookings, login in CRM.
• Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done.
• Handling post sales query through emails and calls.
• 
  Act as theprimary point of contactfor all employee travel-related needs.
• Organize and manage domestic and international travel arrangements, including flights, accommodation, transportation, and necessary travel services.
• Ensure travel bookings are cost-effective, policy-compliant, and delivered in a timely manner.
• Coordinate closely with the Finance team for accurate and timely travel-related reimbursements and reconciliations
• Plan and execute company events, offsite, and exhibitions, including venue booking, logistics, and vendor coordination.
• Manage budgets, event setup/teardown, and ensure smooth event execution.
• Coordinate lease agreements, renewals, and infrastructure setup as per legal and operational standards.
• Maintain organized digital records of invoices, contracts, and front desk logs.

Qualifications & Skills:

• Bachelors degree in business administration, or related field.

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• Working knowledge of Advance Excel.
• 35 years of experience in office administration and operations.
• Good knowledge of CRM procedures
• Ability to multitask, prioritize, and execute under pressure.
• Prior involvement in real estate leasing and infrastructure setup is a plus.
• Exposure to managing travel and event logistics for teams.