Support Engineer - Supply Chain, Demand Planning & PLSQL
Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
3-11 years
Bengaluru / Bangalore, Karnataka
work from office
Posted: 1 month ago
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Applicants: 85+
Job Description
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Job Description
Scope
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- This role is focused on supporting various BY Planning solutions in Demand/Strategy and Supply Planning.
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services.
- This role needs technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
- This position may require 24x7/Weekend coverage and response to systems alerts during on-call periods.
- Provides advice to customers regarding industry best practices and process methodology.
- Understands the workflow and tables involved in BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes.
- Good Understanding of BY data workflow
- Installation of BY products
- Good knowledge of SQL, PL/SQL
- Intermediate knowledge at MS Excel
- Basic understanding on customer business and process.
- Relevant experience on BY SCPO and Manufacturing Planning suite of products
- Requires a bachelors degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain
- Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required
- Design & Architect
- Understand the implemented solution design
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services
- Enhance/Change the design based on new business requirements by the customer
- Identify Root cause and find the permanent solution to any problem.
- Responsible to address incident/request related to above mentioned suite of products
- Develop & Deliver
- Provide advice to customers regarding industry best practices and process methodology.
- Understand how BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfillment) can be configured to better facilitate client business processes.
- Need to work with cross functional teams including Product Development, Consulting and Cloud services.
- Guide & Govern
- Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
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- Provide advice to customers regarding industry best practices and process methodology.
- Operate & Optimize
- Provides advice to customers regarding industry best practices and process methodology.
- Implement monitoring, performance tuning, and operational best practices.
- Provide value through Innovation and Automation
- Bachelors degree in computer science, IT, or related field.
- 3-11 years of IT experience, with 2-3 years in Supply chain products
- Strong expertise in SQL, PL/SQL, Data structure. NextGen skills like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus
- Understands how BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfillment) can be configured to better facilitate client business processes.
- Should have strong flair for technology and hands on expertise in debugging/analyzing code in any of the programming languages (Java)
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills
PythonData IntegritySplunkRoot Cause AnalysisAi/mlAiMlSqlIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Blue Yonder is a leading digital supply chain company. We empower businesses to thrive in the face of disruption through our intelligent, end-to-end solutions that enable better planning, execution, and visibility. We connect our customers to the world and help them make decisions, take action, and deliver results. We are committed to empowering our customers, employees, and the world through sustainable business practices and ethical solutions.
Important dates & deadlines?
Application Deadline
08 May 26, 05:36 PM IST
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