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Job Description
- As a Customer Support Executive, you will play a crucial role in providing exceptional service to our customers. Your fluency in English, Bengali, Kannada, Tamil, or Telugu, along with excellent voice clarity, grammar, and pronunciation, will be essential in delivering a seamless customer experience. You should be active, customer-focused, and adept at managing multiple customer interactions efficiently.
- Handle inbound and outbound customer interactions via phone, email, and chat for product inquiries, troubleshooting, warranty claims, and feedback.
- Resolve customer issues in adherence to company service protocols and maintain accurate records, escalating issues when necessary.
- Proactively follow up with customers to ensure satisfaction and collaborate with internal teams for smooth issue resolution.
Qualifications & Skills:
- Minimum Education: Bachelors Degree
- Freshers can apply
- Excellent communication skills in English; proficiency in regional languages (Bengali, Kannada, Tamil, Telugu) is mandatory
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- Essential requirements include voice clarity, proper pronunciation, correct grammar, basic computer literacy, and the ability to work under pressure and adapt to dynamic workflows.
- A team player with attention to detail and a customer-focused mindset.
In addition to a competitive salary aligned with industry standards, you will have access to performance-based incentives, growth opportunities, and avenues for continuous learning.
Please note that this is a full-time position with the work location being in person.,
Skills
Customer SupportEnglishKannadaTeluguTamilBengaliIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
30 Oct 25, 11:39 AM IST
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