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Job Description
- Identify, qualify, and convert potential clients, including individuals, corporates, and travel partners.
- Promote domestic and international tour packages, corporate deals, and customised travel plans.
- Execute outbound calls, online meetings, and email campaigns to generate leads and close deals.
- Upsell and cross-sell services such as hotel bookings, flight tickets, visa assistance, and insurance.
- Achieve and exceed monthly and quarterly sales targets.
- Build long-term relationships with customers through consistent engagement and follow-ups.
- Handle client queries, feedback, and concerns with professionalism and empathy.
- Maintain a high level of client retention and referral business.
- Monitor travel trends, competitor pricing, and customer preferences.
- Recommend promotional strategies and travel offers based on market insights.
- Suggest improvements in product offerings to align with industry trends.
- Maintain accurate records of leads, opportunities, and client communications in CRM.
- Prepare weekly/monthly performance reports and share key insights with the management.
- Coordinate with operations, marketing, and customer service teams for a seamless client experience.
- Ensure end-to-end support during booking, itinerary changes, and post-travel assistance.
- Deliver exceptional service standards to enhance brand reputation and customer satisfaction.
- Proficiency in CRM tools (Zoho, Salesforce, HubSpot).
- Knowledge of GDS booking systems (Amadeus, Sabre, Galileo) is a plus.
- Strong understanding of travel destinations, packages, and customer needs.
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- Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong communication, negotiation, and persuasion skills.
- Active listening and empathy to understand client needs.
- Integrity and professionalism are needed to build trust with customers.
- Ability to work under pressure and achieve sales targets.
- Problem-solving, adaptability, and creativity in solutions.
- Graduated in any discipline.
- Travel or sales certifications are a plus.
- 0-3 years in sales or travel/tourism industry.
- Freshers with a passion for sales are encouraged to apply.
Skills
SalesCustomer SatisfactionSalesforceSales ExecutiveIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
15 May 26, 03:33 PM IST
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