Global Finance & Operations Analyst – Travel & Expense

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What Youll Do

Join us as we embark on a journey to transform BCG’s Finance organization. “Future Finance” is a multi-year journey to prepare the Finance function for the BCG of the future: a BCG that continues to grow, and one that has become more complex, more diverse and more interdependent. By rethinking structures and standardizing processes across geographies and business entities, we will make it simpler and more efficient to work together and flex to meet the needs of BCG.

As part of the Global Finance Operations Services (GFOS), you will be responsible for audit and processing of employees’ expense claims in accordance with BCG’s Travel and Expense (T&E) policy for its offices across multiple locations. This role will be expected to develop deep knowledge of travel and expense policy, rulebook and process in place for the markets supported; and ability to manage expanded roles and responsibilities ( cross trained on multiple activities or multiple geos).Also, will be responsible for managing employee queries and their timely resolution, and related daily/monthly closing and reporting activities.

Roles and responsibilities

• Review Employee expense claim reports for accuracy and appropriate documentation:
  • Submitted expenses are in compliance with the respective BCG office’s Travel and Expense policy
  • Submitted expenses match with the receipts provided
  • Proper approval has been obtained for expenses incurred outside of the policy
• Resolve expense claims related queries via effective collaboration with various stakeholders to ensure the highest user satisfaction
• Be the point person from T&E local team for the local finance team for any urgent request, critical activities as well as thought partnership
• Maintain exception logs for the process-related exception as and when they occur for knowledge retention
• Prepare and distribute the routine report/reminder to local finance offices
• 
  Provide regular updates to local finance for any expense trends, abnormal behaviour, improvement action plan, and audit procedure changes
• Partner and maintain relationships with local finance teams to address travel expense policy and audit questions as they arise
• Maintaining the highest quality standards and ensure no duplicates claims or remibursements are initiated
• Maintain employee and approver data in the system. Prepare periodic reconciliations to ensure data is accurate and up to date
• Follow set processes and highlight when there is a need for change or update
• Adhere to the internal compliance policy and guideline established by the management on their daily operational activities
• Complete ad hoc requests and perform other duties as needed with minimal oversight
• Active participation in the organization-wide projects and initiatives
• Coaching and mentorship for the new members of the team, responsible for training them on the local T&E policy, process and tools

What Youll Bring

• Minimum qualification B.Com with prior experience of working in a global finance operations team
• 4-6 years of relevant experience in travel and expense processing, reporting, query management
• MS Excel, Word proficiency and adaptable to several software applications
• Preferably exposure to ERP systems and T&E Workflow solutions like Concur, ChromeRiver etc.
• German, French, Spanish, Portuguese, or Italian language reading and writing skills is an added advantage

Who Youll Work With

We pride ourselves on a collaborative working environment and utilize digital tools to foster that collaborative environment across a global company. The Global Finance Operations Centre aims at providing best in-class operational excellence and execution through partnership, building trust and credibility. It provides a foundation to ensuring smooth finance operations, coordinating change and ensuring performance of individual processes with high service levels.

Additional info

WHAT YOURE GOOD AT

• Prioritizing and problem-solving in a fast paced collaborative and service oriented environment
• Adept at stakeholder management
• Excellent analytical and problem-solving skills – strong attention to details
• Strong initiative and willingness to take on projects in a proactive manner
• Ability to work in a fast-paced, high-pressure environment; excellent time management skills and ability to meet tight deadlines
• Excellent oral and written communication skills & effective listening skills
• Relationship building, partnering and collaboration
• Committing to improvement through feedback and self-reflection,learning new topics & skills
• Strong customer orientation and flexible to business needs
• Utilizes sound judgment in dealing with work flow and uncertain situations
• Handles situations with confidence, understanding and tact
• Ability to respect all BCG information as personal and confidential

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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