Bristol Myers Squibb - Director/Head - Commercialization - IT Domain

Location: Hyderabad.
We are seeking a strong and visionary leader with a minimum of 15 years of experience, bringing deep expertise in pharmaceutical commercial IT and proven success in managing large teams of over 100 professionals.
The ideal candidate will be hands-on in driving technology-enabled solutions within the pharma commercial IT sector, while demonstrating exceptional leadership, strategic thinking, and the ability to inspire and guide diverse teams toward achieving organizational goals.
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Key Responsibilities:
- Lead and oversee a team of technical pods, ensuring alignment with Commercialization priorities, high-quality delivery, and seamless collaboration with teams across regions.
- Embed a culture of agility and continuous improvement by fostering adaptive ways of working, promoting innovation, and driving iterative delivery to enhance performance and value creation.
- Architect and lead Hyderabads next-phase transformation, with an emphasis on CRM & data modernization, and omni-channel field enablement.
- Develop and execute a data modernization and consolidation strategy, integrating fragmented sources into unified, high-quality datasets for advanced analytics.
- Drive AI/ML leadership, scaling pilots/PoCs, predictive models, personalization engines, and intelligent automation across Commercialization workflows.
- Build and expand specialized data capability teams, fostering innovation and operational excellence.
- Lead technical operations across multiple teams, monitoring and evaluating team member performance, assisting with training and recruitment, and ensuring the book of work is aligned with the business objectives of the organization and that it meets the highest quality standards.
- Provide significant input into decisions related to hiring, performance reviews, promotions, and compensation actions.
- Contribute to the success metrics and performance dashboards, linking technology initiatives to measurable business outcomes.
- Utilize expert technical expertise to provide guidance to teams and ensure components of the solutions or infrastructures are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.
- Manage working relationships with peers across teams, collaborating to develop solutions, and provides mentoring/training to junior members of the team.
- Contribute to thought leadership on application development decisions with a focus on security, scalability and reliability.