Associate Engineer Security

• Location: India
• Weekly Hours: 40
• Salary: Level F
• Position Type: Full Time
• Contract: Permanent

Youve got opportunities

Our team is customer focused and we can be working on single or multiple projects at the same time. We believe in Technical Excellence in Engineering and we deliver world class solutions for our customers by recruiting and training the best to be part of our large multi-disciplined engineering practice.

What youll do:

• Perform the Customer facing role for security operational teams having knowledge & experience on security product and support on IT Security based services to a specified group of external global/corporate customers
• Form an integral part of 24*7 rota to provide security in-life support
• 
  Own complex customer issues and see them through to resolution
• Triage, Review, and implement standard security specific changes in line with Customer security policies and change control processes
• Troubleshoot complex network environments and providing detailed analysis and fixing issues within contractual obligation and SLA
• Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies and change control processes are used effectively
• Perform routine assignments using established procedures
• Contribute to the engineering and implementation of security solutions
• Create documentation for support and operations tasks
• Ensure that all agreed communication, notification, updates are delivered in timely manner
• Knowledge of device health monitoring tools and systems
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
• Collaborate and share knowledge with other Engineers and Administrators on the support floor

Youll definitely:

• Be passionate about technology and has a desire to constantly expand technical knowledge
• Be detail-oriented in documenting information and able to own customer issues through resolution
• Be able to handle multiple tasks and prioritize work under pressure
• Demonstrate sound problem-solving skills coupled with a desire to take on responsibility

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  Get Hired
  Possess excellent written and verbal communication skills in English

You might even:

• Have basic knowledge of NGFW, UTM, automation, networking concepts and devices
• Have experience of multiple security vendors (e.g. Palo Alto, F5, Cisco, Cisco FTD and Checkpoint) and/or hold relevant certifications
• Have knowledge on migrating the Firewalls from different vendor.
• Minimum of 1-2 years of experience
• Have knowledge of devices that operate at multiple levels of the OSI stack
• Have good knowledge of routing protocols, security concepts and public cloud platforms
• Be knowledgeable in the application of current and emerging network software and hardware technology and protocols

Whats in it for you

• Competitive salary and on-target bonus plan
• Training and development opportunities
• Career progression in BT Security and across BT with our internal development programme
• Annual leave as per the local country leave agreement