Business Process Analyst - Workday Education - Pune

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

About the Role

As a Workday Business Process Analyst on the Workday Education Business Development team, you’ll be a self-starter in your own right who is good at prioritizing multiple inquiries and tasks. As one of the first people to engage our new customers, partners, and employees you'll be responsible for setting the correct tone and ensuring that these users have what they need in order to optimally run their Workday training. You will collaborate with several teams across Workday to ensure that Workday Education is in alignment and giving an excellent customer and instructor experience. Focused on supporting our efforts to ensure that training is positioned appropriately to customers and partners, you'll be an expert at understanding systems and processes that are involved in selling and providing training . You’ll take Workday’s core value of Customer Service to the next level; continually looking for ways to measure and enhance the customer experience!

Your responsibilities:

About You

Thrive in a fast-paced, dynamic environment that demands innovation, accountability and a whatever-it-takes approach to deliver on commitments. You're passionate about the quality of what you do with a driven desire to continue to make everything you are involved in better.

You're driven by maintaining a high level of productivity and be passionate about problem solving. Are you ready to work hard but have a lot of fun doing it?

Basic Qualifications

Other Qualifications

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