BusinessNext - Manager - Internal Audit

ABOUT THE ROLE :
BUSINESSNEXT is seeking a sharp and experienced Internal Audit professional to build and strengthen an independent, risk-focused assurance function. As a fast-growing vertical SaaS company serving leading banks and financial institutions across India and global markets, robust governance and internal controls are foundational to our scale-up story.
Reporting to the Head of Finance along with a direct reporting to Board, this role will own the end-to-end internal audit charter from risk-based audit planning and control testing to compliance reviews, fraud deterrence, and management reporting. You will operate as a trusted advisor to leadership while driving a culture of accountability and process discipline across the organization.
WHAT WOULD YOU DO :
1. Process & Internal Control Reviews :
- Conduct end-to-end reviews of business processes to evaluate design and operating effectiveness of controls
- Test maker-checker controls, segregation of duties (SoD), delegation matrix adherence, and approval workflows
- Review SOP compliance across departments and identify control gaps, process inefficiencies, and leakage risks
- Cover key cycles including P2P, O2C, Payroll, Fixed Assets, Revenue Recognition, Expense Reimbursements, and Vendor Onboarding
2. Risk-Based Audit Planning & Execution :
- Develop and maintain a risk-based internal audit plan aligned to business priorities and emerging risks
- Conduct structured risk assessments, prioritize audits based on impact, and evaluate fraud-prone processes
- Assess financial reporting risks, operational vulnerabilities, and compliance exposures proactively
3. Compliance Reviews :
- Finance & Regulatory : GST compliance, TDS / WHT reviews, FEMA testing, Companies Act adherence, MSME payment compliance, RBI / FDI checks, ESOP reviews, and related party transaction reviews

- Operational : Policy adherence, procurement policy compliance, travel & expense policy reviews, HR policy compliance, and delegation of authority testing
4. Fraud Risk & Investigation :
- Identify fraud indicators, red flags, and conflict-of-interest situations through proactive monitoring
- Conduct forensic reviews, analyze suspicious transactions, review duplicate payments, and detect ghost vendors / employees
- Perform surprise audits, investigate whistleblower complaints, and monitor unusual trends and exception reports
5. SOP & Policy Governance :
- Draft, review, and standardize SOPs to ensure consistent, documented, and scalable control processes
- Maintain and update the Risk & Control Matrix (RCM) in line with business and process changes
- Conduct control walkthroughs and ensure effective policy implementation across functions
6. IT & Systems Audit :
- Review user access controls, maker-checker configurations, ERP control settings, and change management processes
- Assess data backup, audit log integrity, API / system integration controls, and information security controls
- Coordinate with IT and cybersecurity teams on control gaps and remediation
7. Reporting & Management Updates :
- Prepare regular MIS reports covering open observations, high-risk issues, repeat findings, control gaps, and action closure tracking
- Present updates to the Board and leadership; build and maintain risk dashboards for senior stakeholders
ACADEMIC QUALIFICATION / SKILLS REQUIRED :

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- Chartered Accountant (CA) or equivalent (CPA / CMA) with 58 years of progressive internal audit experience; Big 4 background strongly preferred
- Strong grounding in Companies Act, IND AS, GST, TDS, FEMA, and key Indian regulatory frameworks applicable to tech / SaaS companies
- Hands-on experience with ERP systems (NetSuite or similar)
- Proven ability to conduct risk-based audits, forensic reviews, and compliance testing independently
- Working knowledge of IT audit concepts including user access reviews, ERP controls, and cybersecurity frameworks
- Excellent report writing, communication, and stakeholder management skills - capable of presenting to Head of Finance and Board
- High attention to detail, intellectual curiosity, and a strong personal commitment to integrity and objectivity
COMPENSATION :
We believe in rewarding exceptional talent. Compensation for this role is highly competitive and will not be a constraint for the right candidate. The package will be commensurate with experience, expertise, and the value you bring.
WHY BUSINESSNEXT :
- BUSINESSNEXT operates at the intersection of deep-tech, SaaS, and BFSI - some of the most resilient and high-impact sectors globally, making it a strong long-term platform to build a career
- The company's global scale - serving 1M+ users and 1B+ customers across multiple geographies - provides exposure to complex, world-class business and governance environments
- A high-growth, India-born global SaaS company backed by strong investors, offering the right mix of scale, ownership, and long-term value creation
ABOUT BUSINESSNEXT :
Started as CRMNEXT, an India-born MNC with proven expertise in driving digital transformation at large banks and insurance businesses in customer engagement, modernizing sales, and servicing, it led India's visibility on the global platform as a deep-tech IT product center capable of heralding digital disruption.
Today, as BUSINESSNEXT, it powers 1 million+ users across 65,000 branches and call centers, managing 1 billion end customers worldwide. It has helped leading banks to open over 200 million digital accounts, issue 100 million cards and approve over $25 billion loans over the last two years. Recognized as a Visionary by leading industry analysts, we leverage technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences.
BUSINESSNEXT suite comprises CRMNEXT, CUSTOMERNEXT & DATANEXT - AI and ML-driven cloud-agnostic platforms dedicated to enabling digital transformations. BUSINESSNEXT has its USA headquarters in Raleigh, North Carolina and its international headquarters in Noida, India, with a footprint across 5 continents and direct offices in 14 countries.