Virtual Relationship Manager

CAMS Limited (Computer Age Management Services) is Indias leading financial infrastructure and services partner, specializing in the asset management industry. Established in 1988, CAMS holds a 68% market share in the mutual fund RTA space, serving 10 of the top 15 Asset Management Companies across the country. Our comprehensive digital and fund administration platforms support 200+ Alternative Investment Funds and Portfolio Managers. With regulated platforms for KYC (CAMSKRA), digital payments (CAMSPay), insurance repositories (CAMSRep), and infrastructure for NPS (CAMNPS) and account aggregation (CAMSfinserv), we are committed to driving growth in Indias financial ecosystem. Recent strategic acquisitions in Data Science and AI through Think360.ai and digital transformation via Fintuple Technologies solidify our position as a market leader.

The Virtual Relationship Manager will be responsible for maintaining relationships with clients and providing exceptional customer service. Key responsibilities include addressing client inquiries, offering tailored solutions, managing accounts, and ensuring smooth execution of administrative and operational tasks. The role also involves cross-selling financial products and services, aligning with the companys offerings to meet client needs. This is a full-time, on-site position located in Navi Mumbai.

• Strong communication, interpersonal, and relationship management skills
• Ability to handle client queries effectively and provide timely resolutions
• Proficiency in using digital tools and platforms for virtual client interactions

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  Basic understanding of financial services, mutual funds, and account management
• Problem-solving abilities and a results-oriented mindset
• Experience in customer service or relationship management roles
• Bachelors degree in Finance, Business Administration, or a related field is preferred
• Knowledge of asset management or capital market processes is an advantage