Program Manager - Insurance Platform Modernization

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Domain: Insurance and Financial Services

Role Overview:
The Program Manager is responsible for overseeing the execution of largescale transformation initiatives across insurance and financial platforms. This role focuses on delivery governance stakeholder alignment and strategic execution of multi stream programs involving policy administration claims billing and digital servicing

Key Responsibilities:
Lead end to end program delivery across multiple workstreams and technology platforms
Define program scope objectives milestones and success criteria aligned with insurance business goals
Manage cross functional teams including development testing infrastructure and integration groups
Monitor progress against timelines budgets and quality benchmarks using structured delivery frameworks
Identify and mitigate risks manage dependencies and ensure resolution of critical issues
Align program execution with regulatory requirements and compliance standards in financial services
Drive adoption of agile hybrid or waterfall methodologies based on program needs

Primary Skills:
Strong expertise in program management tools and frameworks including MS Project Jira and Confluence
Proven experience in managing enterprise programs within insurance domains such as life health or general insurance
Deep understanding of insurance operations including underwriting claims processing policy servicing and renewals
Familiarity with core systems such as policy administration platforms CRM billing engines and digital portals
Exposure to regulatory frameworks including data privacy financial compliance and audit controls
Ability to manage large distributed teams across geographies and delivery centers
Skilled in resource planning budget control and vendor management
Experience in integrating legacy systems with modern digital platforms and cloud native architectures

Preferred Qualifications:
Certification in program management methodologies such as PMP PgMP or SAFe
Background in delivering transformation programs for financial institutions or insurance carriers
Experience in managing cloud migration platform modernization or digital servicing initiatives
Familiarity with performance tracking KPI dashboards and executive reporting tools

Work Environment:
Strategic leadership role within a high impact insurance technology program
Opportunity to drive enterprise transformation and influence platform evolution
Focus on delivery excellence domain alignment and scalable execution

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief