ICERTIS LEAD

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 2 months ago
8-13 years
Mumbai
work from office

Posted: 2 months ago
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Applicants: 103+
Job Description
About Company
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Job Description



YOUR ROLE

We are seeking a talented and driven ICERTIS LEAD to understand how the ICI product works and how it is used by customers. Lead end-to-end implementation of Icertis solutions across industries, following established methodologies and ensuring delivery within scope, timeline, and budget.

In this role you will play a key role in


  • Work closely with the customers (Global Customer Base) to answer questions about features and capabilities of our product, Interact with customers on/off-site to work on new product enhancements and configuration changes, implement new changes by using functional skills on customer environments.
  • Provide consultation on product features, review customer implementation and enhance the customer system for a better user experience.
  • Develop knowledgebase articles/training materials for both customer and internal staff to help them to become self-sufficient.


  • YOUR PROFILE
  • Looking to get Placed? Try our Placement Guarantee Plan

    8 + years previous experience in an Application Support/Functional Consultant role.
  • Minimum 23 full lifecycle Icertis implementations in a lead consultant role.
  • Obtained ICI functional certifications
  • Excellent communication and customer handling skills.
  • Exposure to Windows Azure and Cloud Computing will be an added advantage.
  • Deep understanding of customer support processes and tools. Ability to follow defined processes.

  • Skills

    Cloud ComputingCloudUser ExperienceAzureCustomer SupportComputationUXUsageCustomer Handling

    If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

    About Company

    Capgemini was founded by Serge Kampf in 1967 as an enterprise management and data processing company. The company was founded as the Société pour la Gestion de l'Entreprise et le Traitement de l'Information (Sogeti).


    In 1974, Sogeti acquired Gemini Computer Systems, an American company based in New York. In 1975, having made two major acquisitions of CAP (Centre d'Analyse et de Programmation) and Gemini Computer Systems, and following the resolution of a dispute with the similarly named CAP UK over the international use of the name 'CAP', Sogeti renamed itself as CAP Gemini Sogeti.



    Capgemini stands as a global leader in consulting, technology services, and digital transformation, recognized for its commitment to delivering innovative solutions that enable clients to navigate the complexities of the digital era. With a presence in more than 40 countries, Capgemini leverages its deep industry expertise and cutting-edge technologies such as cloud, digital, and platforms to help businesses reimagine their operations and achieve substantial outcomes.


    The company's approach is deeply rooted in a powerful collaborative ethos, partnering with clients to address their most critical business challenges and opportunities. A Capgemini career offers a window into the forefront of technological advancements and transformative projects across various industries, making it a highly sought-after workplace for those looking to make a significant impact in the tech sector.

    Embarking on a Capgemini career means joining an innovative and inclusive community where continuous learning and professional growth are not just encouraged but embedded in the company's culture. Capgemini is dedicated to nurturing talent and providing its employees with the tools and opportunities to excel and drive change. A Capgemini career is characterized by a diverse and dynamic environment where individuals from various backgrounds come together to solve complex problems and deliver exceptional value to clients.


    The company's commitment to employee development is evident through its extensive training programs, mentorship opportunities, and a career path that offers both vertical and horizontal progression. For those passionate about leveraging technology to make a difference, a Capgemini career provides an enriching platform to develop skills, work on groundbreaking projects, and be part of a global team that values innovation, collaboration, and making a positive impact on the world.

    Read More

    Important dates & deadlines?

    Application Deadline

    29 Apr 26, 05:41 PM IST

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