IT Asset Management

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 7 months ago
10-12 years
Dubai - United Arab Emirates
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Posted: 7 months ago
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Applicants: 108+
Job Description
About Company
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Job Description

Role Overview:
We are seeking a highly skilled and experienced professional to take on a hybrid role that combines End User Computing (EUC) Subject Matter Expertise with IT Asset Management responsibilities. The ideal candidate will have a strong background in end-user support environments, with deep technical knowledge of EUC technologies and proven experience in managing IT assets across their lifecycle.
This role is critical in ensuring seamless end-user experience while maintaining optimal control and visibility over IT assets within the organization.
Qualifications & Skills:
• Bachelors degree in Information Technology, Computer Science, or related field.
• 10+ years of experience in EUC support and IT asset management.
• Strong knowledge of Windows/Mac OS, M365, SCCM/Intune, VDI, and endpoint security tools.
• Experience with ITAM platforms (e.g., ServiceNow, Lansweeper, Ivanti).
• Excellent problem-solving, communication, and stakeholder management skills.
• ITIL certification or equivalent is a plus.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Key Responsibilities:
End User Computing (EUC):
• Serve as the SME for EUC technologies including desktops, laptops, mobile devices, virtual desktops, and collaboration tools.
• Lead the design, deployment, and support of EUC solutions, ensuring high availability and performance.
• Provide advanced troubleshooting and technical support for end-user issues.
• Collaborate with IT teams to implement automation and self-service capabilities.

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• Drive continuous improvement in end-user experience through proactive monitoring and feedback analysis.
• Manage endpoint security, patching, and compliance in coordination with InfoSec teams.
IT Asset Management:
• Oversee the full lifecycle of IT assets including procurement, deployment, maintenance, and disposal.
• Maintain accurate asset inventory using ITAM tools and ensure data integrity.
• Develop and enforce asset management policies, standards, and procedures.
• Coordinate with vendors and procurement teams for hardware/software acquisition and renewals.
• Ensure compliance with software licensing and regulatory requirements.
• Generate reports and analytics to support budgeting, forecasting, and audits.

Skills

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About Company

Capgemini was founded by Serge Kampf in 1967 as an enterprise management and data processing company. The company was founded as the Société pour la Gestion de l'Entreprise et le Traitement de l'Information (Sogeti).


In 1974, Sogeti acquired Gemini Computer Systems, an American company based in New York. In 1975, having made two major acquisitions of CAP (Centre d'Analyse et de Programmation) and Gemini Computer Systems, and following the resolution of a dispute with the similarly named CAP UK over the international use of the name 'CAP', Sogeti renamed itself as CAP Gemini Sogeti.



Capgemini stands as a global leader in consulting, technology services, and digital transformation, recognized for its commitment to delivering innovative solutions that enable clients to navigate the complexities of the digital era. With a presence in more than 40 countries, Capgemini leverages its deep industry expertise and cutting-edge technologies such as cloud, digital, and platforms to help businesses reimagine their operations and achieve substantial outcomes.


The company's approach is deeply rooted in a powerful collaborative ethos, partnering with clients to address their most critical business challenges and opportunities. A Capgemini career offers a window into the forefront of technological advancements and transformative projects across various industries, making it a highly sought-after workplace for those looking to make a significant impact in the tech sector.

Embarking on a Capgemini career means joining an innovative and inclusive community where continuous learning and professional growth are not just encouraged but embedded in the company's culture. Capgemini is dedicated to nurturing talent and providing its employees with the tools and opportunities to excel and drive change. A Capgemini career is characterized by a diverse and dynamic environment where individuals from various backgrounds come together to solve complex problems and deliver exceptional value to clients.


The company's commitment to employee development is evident through its extensive training programs, mentorship opportunities, and a career path that offers both vertical and horizontal progression. For those passionate about leveraging technology to make a difference, a Capgemini career provides an enriching platform to develop skills, work on groundbreaking projects, and be part of a global team that values innovation, collaboration, and making a positive impact on the world.

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Application Deadline

11 Oct 25, 04:13 PM IST

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